Returning items to shops

3 Replies

I tried to return a watch that I had bought because it was faulty but they said that the return date was only one week. I had the receipt and only two weeks are past - should they change it?

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ClearRivers 1420114263

It usually states on the receipt the policy for returns. Hope that helps. 

football crazy-903502 1420278287

Yes it does, I took a closer look at it and is says 28 days, so I will try again and point that out!

football crazy-903502 1420455722

an update - I pointed out what the reciept said and there were no problems getting the exchange.

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