Practical Information

Empresa de Acueducto y Alcantarillado de Bogota provides water and sewage services in the whole city.
Providing electricity in Bogota. Toll free line available for the reporting of emergencies, inquire about electrical risk and to report a failure in the service, damages in public lightning or energy theft.
CAI Virtual
The police attention centres known as CAIs have developed a website allowing for specific requests, reports and complaints. Stolen goods complaints can be filed on line on their website.
Gas Natural Fenosa
Provider of Natural Gas in the city. In addition to the customer support line they have an emergency only line for gas leaks and dangerous situations, by dialling 164.
Dealing with citizen services for district entities, in particular public services. These attention point are located in strategic points all over the city.