Hospital only mutuelle -what's covered?8 Replies
I expect all policies are different but as a general rule......... I have a 'hospital only' policy with Harmonie and needed to go into hospital in December for a fairly major operation. All went well but I have just received a bill from the hospital. It's not for the operation itself but is for the pre-op meeting and tests with the anaesthetist that I had to go for at the end of November In advance of the operation. The bill shows that the mutuelle have refused to pay. The meeting was clearly directly related to the operation and involved meeting the anaesthetist to discuss the operation as well as having blood tests and ECG. Does anyone know if this is normal or should I challenge it? As my French is not great I thought I would seek some general guidance on here before trying to wade through the small print of my policy. I like to think that because the date of the meeting was earlier than my admission date that there might be a misunderstanding. I also realise that insurance companies will avoid paying out if they can. Thank you.