Malicious phone calls5 Replies
Hello All, There are a lot of comments on the forum about unwanted telemarketing calls but I'm not sure if that is our problem. We are on Liste Rouge and subscribe to Stop Secret. However, in the last fortnight we have received several calls a day from a number starting with our local area code. Stop Secret won't work because the number is not masked, although there is no name displayed. The calls are always silent. I have tried calling the number back but only get a message from Orange telling me the number is 'not attributed.' I have searched Orange's web site [and it is rubbish!] and tried to contact them via email to ask for advice. Amazingly there is no way of emailing Orange without selecting a 'problem' from a proscribed list and malicious or nuisance calls are not on the list. I tried phoning the helpline but had the same difficulty because there was no corresponding number to press for nuisance calls to advance me to the next stage, nor even a 'wait and you will be connected to a real living person' option. Does anyone know how I can report this to Orange, or even if it is worth my while?