Had some water damage to our ceiling from the heavy rain on tuesday so put in a claim to our household insurers (FiatC) and had the assessor out today who after checking dismissed our claim saying it was wear and tear and they would not cover this suggesting we get the roof retiled as it's about 35 years old. Obviously not too pleased with this as I've checked the roof myself for any cracks, broken tiles etc and can't find anything so has anyone had similar experiences and advise what to do or reccommend an insurance company who are more 'user-friendly' in such circumstances? Thanks in advance for any advice!
Ambassador Giles Paxman visits Valencia to discuss ways to increase support for British nationals Her Majesty’s Ambassador to Spain, Giles Paxman, yesterday (Monday 5th March) visited Valencia to meet members of the Valencian Regional Government and discuss issues that affect British nationals living in the region. He was accompanied by the British Consul for this part of Spain, Paul Rodwell. During the meetings, the Valencian government emphasised the importance of British tourists and residents to the regional economy, with tourist spending alone estimated at more than 1.3 billion euros a year. The government expressed its willingness to work with the Embassy and its Consulate in Alicante to address the issues facing British residents. At the meeting with the President of the Generalitat Valenciana, Alberto Fabra, both sides agreed to step up efforts to help British nationals living in Valencia to integrate more successfully with their local communities. They agreed that language skills were important to making a success of living in Spain and discussed the possibility of developing a language exchange programme. At a meeting with the Regional Minister for Justice and Welfare, Jorge Cabré Rico, the two sides discussed ways of reinforcing the role of volunteers in providing support for disadvantaged members of the British community, building on the success of the Consulate’s “ConeXiones” project. One of the key meetings was with Isabel Bonig Trigueros, the Regional Minister for Infrastructure, Planning and the Environment. The Ambassador and Regional Minister discussed the action being taken by the Valencian authorities to address the property and planning problems being experienced by a large number of British residents. The Ambassador welcomed a proposal from the Regional Minister to set up a working group involving town halls and planning experts to work towards a solution. The Ambassador reiterated his commitment to continue to help local councils and the Valencian Regional Government in addressing these issues, for example by facilitating communication with British nationals affected by property problems. Following the meetings, Ambassador Giles Paxman said: “It is important to continue to engage with the Valencian Regional Government on issues that affect British nationals who live in and visit the region. We hope the authorities will take forward the initiatives that we have discussed, namely the working group to look at property issues and the language exchange programme. We hope to see some progress on these issues in the not too distant future.”
Press Release: British Consul discusses property issues in Catral with residents and Valencian authorities On 25th and 26th January Paul Rodwell, the British Consul in Alicante, and Alexandra Brown, property advisor at the British Embassy, met with Catral residents and the Valencian authorities to discuss planning issues in the region. They first met with a small group of Catral residents in order to get a better understanding of the issues, which was followed by a meeting with the Mayor of Catral and the town planning team to discuss the way forward. The Town Hall confirmed that they are keen to resolve the planning problems and that they are working on a special plan to enable the majority of properties to be regularised and to access utilities. They hope to have further news on this by the end of February and will communicate developments to residents. Paul and Alexandra then met with Isabel Bonig Trigueros, the Regional Minister for Infrastructure, Planning and the Environment, and her team to discuss property issues in the region, focussing on Catral and Lliber, amongst other areas. The Consellera emphasised that the Valencian Regional Government will continue to work with the local councils in Catral and Lliber towards a solution. Paul Rodwell said: "I am pleased that the local and regional authorities are starting to work together to address these issues although we realise there is still a lot of work to be done. We will continue to engage with the Valencian authorities on these issues whenever we can and advise British nationals on what action they can take if they are affected by property problems". British nationals considering buying a property in Spain or experiencing property problems are strongly urged to read the wealth of advice on the property section of the UKinSpain website, available at http://ukinspain.fco.gov.uk/en/help-for-british-nationals/living-in-spain/property-in-spain/.
Hi guys. The Angloinfo article on obtaining a NIE is very useful, however I do require a little more specific information 1) Is it possible to obtain a NIE number from the Oficina de Extranjeros in Torrevieja at all ? If not, what would be the closest location to apply to? 2) Can someone confirm the office is just open Monday to Friday at all? - Opening hours presumably 9am to 2pm? 3) i've seen various articles about "getting in queue early" given the length of queues that can materialise. Would this apply at this time of year as well? Any other tips/advise would be most useful Thanks everyone
Press release: The British consular team will be visiting Ontinyent and Caudete on Thursday 9th February to hold two open days, the first of their kind to be held in these towns. Following the publication of the new padrón statistics last week, it’s clear that many British people are still choosing to come to Spain to live. That’s why in 2012, the Consulate wants to make sure it gets out into the community to ensure that British residents know which sources are available here in Spain to get help, support and information. British Consul, Paul Rodwell said he was looking forward to visiting these two towns adding “The secret of making a success of life in Spain is to link into the services offered by your town hall and community. We encourage residents to make the Spanish authorities the first point of call if there are any local issues and to ensure that they are properly registered. My colleagues and I will be visiting to get a better idea of the issues local residents face and will be providing them with information about living in Spain, all of which is on ukinspain.fco.gov.uk website.” The two events will consist of a talk given by the Consul around consular services and living in Spain, followed by a presentation from the Pension, Benefit and Healthcare Team who will explain their role and advise who British nationals should contact when they have questions about their pensions, what benefits they can apply for and how to register for healthcare in Spain. Details of the events are as follows: Caudete Sala de ReunionesCentro de Formación y EmpleoC/ San Jaime, s/n (Frente Plaza de Toros)Caudete9.30 am Doors open10:00 am Presentation begins Ontinyent Palau de la VilaPlaza San Roque, 246870 Ontinyent12:00 pm Doors open12.30 pm Presentation begins Anyone wishing to attend either of the events should register for a place through the British Consulate website www.ukinspain.fco.gov.uk. Those who do not have access to the internet can register by calling 902 109 356.
youth unemployment stands at nearly 50%. In Murcia unemployment is the highest in spain and 6 out of 10 of those joining the unemployed lives in the region.Spanish pensioners did not receive their extra summer payment and will not receive their winter one, some families are totally reliant on the pension received as entitlement to other benefits have run out. There is little or no safety net for the most needy here. Of course there are Britsh people who have money problems here but even they have the option of returning to a country which will support them . In all I think we should be thankful for what we have and if we can share our christmas with someone less fortunate, or maybe give food to the Caritas charites to help. And dont forget to count your blessing rather that you gifts. may your God bless you, Feliz Navidad http://www.newsherald.com/articles/never-98804-walmart-real.html
Hello members.I am British citizen and i live in Spain,i am in the Ukraine at the moment.I have recently got married to a Ukrainian girl.Having spent 3 weeks getting all the documents together we have now hit a major hurdle.The Spanish Embassy in Kiev have told us the marriage must be registered in the UK before we submit any documents with them. This is not on there website,it is not on any other website and it also clearly states on the British Embassy website that it is a matter of choice as to weather we register it in the UK or not. If we register it from the British Embassy in Kiev then they send it back to the UK and do NOT return it and yes of course the polite people at the Spanish Embassy want the original with an Apostille !!!!! and they want it registered before they can do anything with our documents.This situation makes no sense to us and of course we also have a 3 month time period to get the visa,get back to Spain and start with more documents over in Spain. I would like to know if anyone can help us please? I would appreciate if anyone did not send us messages regarding EU directives and EU laws....quite simply the Spanish Embassy will not listen to them..its there way or nothing. I have emails from the British Embassy and emails from Solvit and they all agree with me that they are wrong in what they say.Many thanks for reading this and i hope someone can help us very soon
British Embassy Press Release: Residents asked to join fight against tobacco smugglers and tax dodgers Cash rewards for information about tax evaders British residents in Spain are being asked to join the fight against tobacco smugglers and tax fraudsters. HM Revenue & Customs has launched a new campaign asking people who have information to call a Customs Hotline. The freephone Spanish number is 900 988 922. The message to expats: You don’t need to give personal details, and you may get a cash reward for useful tip-offs. The call for help in the fight against illegal imports of cigarettes to Spain, which are often en route to the UK, comes as smugglers try to make huge profits by evading tax or by selling low-quality, counterfeit cigarettes, tobacco and other goods. Some 225 million cigarettes and several tonnes of tobacco that were destined for the UK market have been seized in Spain over the last year. Cigarettes may look genuine, but they very often bear no relation to the brands which they pretend to represent. Smuggled alcohol is similarly very likely to be fake. Cards asking people to phone the Customs Hotline are now included with all passport renewals and visa applications in Spain. People with information can also email firstname.lastname@example.org or, if in the UK, can calI 0800 595 000. Customs officers continue to catch up with fugitive smugglers in Spain. Malcolm McGowan, convicted in 2001 of smuggling 56 million cigarettes worth more than 8 million pounds, was last month arrested in Valencia and will now serve his four year sentence. Information is particularly sought about the smuggling of cigarettes, tobacco and alcohol, as well as other items such as drugs, firearms, obscene material and endangered species. Other tax frauds that HM Revenue & Customs want to hear about include betting and gaming, money laundering and the ‘carousel’ VAT scam in Europe. “We hope the public will help us come down hard on the smugglers and fraudsters who cheat the rest of us by not making their full contribution to the cost of public services”, said an HMRC spokesman. “These people are criminals who we want to catch.” Spain attracts smugglers because of the large numbers of British residents, and also because it is a staging post for smuggled and counterfeit goods en route to the UK. HM Revenue & Customs rely on information to fight smuggling and fraud, and to make sure that all citizens pay their fair contribution to the costs of society. The cheats mean that the rest of society has to pay more to deliver the same level of public services.
Press release 21st November 2011: Avoid the queues in the Consulate in Alicante – a new appointment system for notarial work to be introduced in December 2011. If you are thinking about getting married in Spain, importing your vehicle or need any other official certificate from the British Consulate in Alicante, please be aware that from 1st December 2011 this Consulate will be implementing an appointment system. The appointment system will mean that you can avoid queuing and will ensure that the Consulate can deliver the service in a more customer-friendly and efficient manner. Anyone who is planning to go to the Consulate in Alicante for a notarial service from 1st December onwards should ensure they make an appointment beforehand. At present, appointments can be booked by emailing the British Consulate in Alicante at Alicante.Consulate@fco.gov.uk with ‘Notarial appointment request’ in the subject area. An on-line appointment system will be introduced shortly. Those who do not have access to email can call the Consulate on 902 10 93 56 or send their request by fax on 965 14 05 28. British Vice Consul, Lloyd Milen said, “This is an important improvement to the way we run notarial work whereby people will be able to book their appointments in advance which should give a more efficient service. This will also enable us to ensure customers have the correct documentation before they make the trip to Alicante.” This will not affect applications for Emergency Passports, which will continue to be available from 08:30-13:30 from Mondays to Fridays without prior appointment. A full list of notarial services and what supporting documents are required for each one can be found on the British Embassy website www.ukinspain.fco.gov.uk.
I have a friend who had an accident last week in one of the large stores in the new Shopping Centre in Ondara. She slipped on water inside the store. The police were called and she was taken to hospital. She is black and blue and cannot walk. Her husband asked in the store and they said that they only pay for medical expenses, but as she went to the Social Security Hospital they are not interested. Can she claim for damages to herself like she could do in England?
British Embassy Press Release: Investigators catch British expat who pleads guilty to £15,000 fraud The vast majority of people who claim UK benefits are honest, law-abiding citizens, but there are those who continue to cheat the system… and who continue to get caught. One such cheat was James Bowery, 54, from Harrowside, Blackpool. For years he enjoyed life in Spain, living off UK income support, a non-exportable benefit, without telling the DWP that he had moved to Malaga. In total he fraudulently claimed over £15,000. Having been caught, he pleaded guilty to benefit fraud at Blackpool Magistrates Court in September and was sentenced to a three-month curfew order, restricting his freedom to leave home - and of course he has to pay the money back. Many assume that benefit fraud only occurs when someone receives a benefit, such as Job Seekers Allowance or incapacity benefit, and fails to tell the Department for Work and Pensions (DWP) when they start working. But people who are in receipt of UK benefits have a responsibility to tell the DWP about any change in their circumstances, such as moving in with a partner, changing address, or going or moving abroad. The DWP will soon be imposing a civil penalty on those who fail to keep them updated. For people who fail to take reasonable care of their claim, perhaps knowingly letting a change in circumstances run on and incurring a small overpayment, the DWP will swiftly apply a £50 civil penalty as a punishment to deter them from such action in future. Deliberately withholding information that affects a benefit claim is a crime. Between April 2010 and March 2011, benefit cheats stole £79 million from UK taxpayers by not informing the authorities that they were going abroad. Spain is one of the countries where most UK benefit fraud is committed, but with UK fraud investigators working with overseas counterparts, benefit thieves are being caught. At a time when it is more important than ever that the correct money goes to the correct people, the general public can help stop benefit cheats. The Department for Work and Pensions for Spain has set up a free and confidential hotline that operates Monday to Friday, 8am to 4pm. By calling 900 554 440 in Spain you can give information about anyone you suspect of committing UK benefit fraud. You can also report this online at https://secure.dwp.gov.uk/benefitfraud/. The DWP wants benefits to go to the people who are entitled to them, not the cheats.