Holiday Insurance nightmare.15 Replies
Due to my husband becoming ill we had to cancel the 7 day holiday booked through Travel Republic, travelling from the UK. When I booked this holiday I was refused insurance because we are resident in France. My husband then checked with AXA who handle most of our other assurance here in France and was told that our household policy would cover us for the holiday. Since cancelling the holiday we have received less than a third of our initial payment back, the rest is non-refundable. On visiting AXA today we have been told the household policy actually only provides (limited) medical cover. We were hoping for something back on our flights, the balance of the hotel room, car hire and UK airport parking. We paid with our UK bank card which normall provides free travel insurance, but not for non-residents. Has anyone any similar experiences and/ or advice for any future travel we may undertake? I also wonder about Brittany Ferries cover for our regular trips back to UK. We normally book and pay for our travel through UK agents and bank. I would be interested to hear of your experiences.