Telephone providers

3 Replies
Zohan

1270244573

Message

Hi, Were thinking of moving from french telecom as our bills seem very expensive compared to some other providers like phonexpat etc. Has anyone switched away from FT and have any experiences good or bad? and who would you reccommend? thanks

Replies

Harry-478966 1270396291

We use phonexpat for the phone and internet which we are very happy with the price and service! would reccommend.

Jane-Grewar-857490 1461595514

I would AVOID PHONEXPAT like the plague.

1. They have lots of hidden charges (we paid EUR350 and ended up not getting any internet!)
2. They avoid your calls when you're trying to figure out when you might actually get internet (over 20 calls in a morning and they still couldn't pick up?)
3. They lie and claim your internet will be on tomorrow when actually they've done nothing and it still isn't connected months later
4. Best bit, is that their customer service girl laughs in your face when you say all you want is your internet to work... er, not very professional, and not well received when there's two of us trying to work from home.

You can get everything they claim to do for less money by calling Orange directly on their English support line: 0969 363 900. Be warned it's a premium rate number, so won't work from all UK mobiles, but does work from your landline/French mobile.

Bon courage!

Jane-Grewar-857490 1461595515

I would AVOID PHONEXPAT like the plague.

1. They have lots of hidden charges (we paid EUR350 and ended up not getting any internet!)
2. They avoid your calls when you're trying to figure out when you might actually get internet (over 20 calls in a morning and they still couldn't pick up?)
3. They lie and claim your internet will be on tomorrow when actually they've done nothing and it still isn't connected months later
4. Best bit, is that their customer service girl laughs in your face when you say all you want is your internet to work... er, not very professional, and not well received when there's two of us trying to work from home.

You can get everything they claim to do for less money by calling Orange directly on their English support line: 0969 363 900. Be warned it's a premium rate number, so won't work from all UK mobiles, but does work from your landline/French mobile.

Bon courage!

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