Electricity and Gas in Azerbaijan

Find out how to get connected to electricity and gas suppliers in Azerbaijan...

The power supply in Azerbaijan is provided by AzerEnergy, and in Baku's districts by Baki Elektrik Shebeke.

  • AzerEnergy
    At: 10 Ak. Abdulkerim Alizade Street, Baku
    Tel: (012) 492 31 09
    Hotline: 186
    Fax: (012) 492 63 55
    email
  • Baki Elektrik Shebeke
    Emergency: 199
    Fax: (012) 565 05 72
    email
  • Baki Elektrik Shebeke branch office
    At: 20, 28 May Street, Baku
    Tel: (012) 598 22 46 / (012)  598 22 47
    Open: Monday to Saturday from 09:00-19:00, Sunday from 10:00-14:00

Baki Elektrik Shebeke has a branch in each of Baku's districts:

  • To find the address and telephone number of a Baki Elektrik Shebeke branch: Click here
  • For technical problems, Tel: (012) 440 29 21

Meter readings, bills and payment

Post-paid electricity meters are installed outside the house or apartment. Meters are read at the end of each month, after which a bill is issued. If the bill is not paid within ten days, the electricity supply is cut off.

Smart-card meter

For no charge, Baki Elektrik Shebeke can also install a meter which works with a smart card; the same application procedure applies. There is a minimum amount deposited on the card, which is then deducted as power is consumed. When there is 5.00 AZN credit left, customers are sent a text message to notify them of the balance. When there is no money left on the card, the power supply is cut off.

  • For an example of a smart-card meter: Click here

Mains Gas

In Azerbaijan, gas is distributed by Az?rigaz. Gas meters are installed outside the house or apartment.

  • Az?rigaz
    At: 23 Yusif Safarov Street, Baku, AZ1025
    Tel: (012) 521 21 94
    Hotline: 185
    Fax: (012) 521 21 94
    email

Connecting to the Gas Supply

If a residence does not have an existing connection, go to Az?rigaz, the customer should complete an application form and pay a service fee. A technical inspection of the residence then takes place, after which Az?rigaz writes a report and the gas connection can be installed. The customer signs an agreement with Az?rigaz and receives a unique code, which is needed when paying a gas bill.

The gas supply can be temporarily cut off for safety reasons when a residence is unoccupied for a long period of time. Az?rigaz should be contacted to get re-connected.

Disconnecting/moving services

Written notification is required to disconnect a gas supply. Once Azerigas receives it, the meter is read, any outstanding payments are collected and the meter is disconnected.

The gas supply is cut off if a bill is not paid within one month after the bill is issued.

Smart-card Meter

For no charge, Az?rigaz can install a meter which works with a smart card. Smart cards can be credited or topped up at PayPoint terminals in Baku. When a deposit has been made on the card it can then be inserted into the meter.

Before using the meter, it is important to turn off all gas appliances and wait for five seconds. Then, switch on the blue button, which is on the right side of the meter. A triangle sign inside the monitor displays that credit from the smart card is being used. If the alarm sign comes on, contact Az?rigaz.

Alternatively, request that an Az?rigaz employee activates the meter.

If for some reason a meter is blocked, telephone 104 so that Az?rigaz can re-start it. Customers cannot re-start a blocked meter themselves.