Getting Connected to Landlines in Belgium

Find out how to get your new home connected to the landline telephone service in Belgium...

Handy Numbers
To call internationally from Belgium:
Dial exit code followed by country code and number		 Exit code:
00 + country code + tel no
To call internationally to Belgium:
Dial entry code then Belgian number excluding initial 0		 Entry code:
32 + tel no
Ambulance/Fire Service Tel: 100
Police Tel: 101
Directory Enquiries Tel: 1307
Website
International Directory Enquiries Tel: 1304
Lost or Stolen Bank Cards Tel: 07 034 43 44
Find an international dialing code Website
Wake-up Call Tel: 0800 513 48

Landlines

There are several telephone companies in Belgium, but to be connected to the landline network, an initial subscription must be taken with Belgacom, the national Belgian telephone company. Belgacom offers telephone and Internet services for private individuals and small companies, as well as medium and large entities.

  • Belgacom
    At: Boulevard du Roi Albert II 27, 1030 Brussels
    Tel: 0800 33 800

Once a contract has been signed with Belgacom, the customer is free to choose services from any provider. Many providers offer Internet and mobile phone services as well as landline services, and most offer packages incorporating all three.

To get a landline service with Belgacom

To subscribe to Belgacom and get connected to the landline network, phone or fill out a form on the Internet or at a Belgacom shop. Subscribers must be over 18 and must provide proof of identity. It will be necessary to pay part of the connection costs in advance by credit card if applying for a line by telephone. Belgacom will assign a telephone number and set up an appointment with a technician, who will come and connect the line.

Other landline telephone service providers

Besides Belgacom the main service providers in Belgium are:

  • Belgian Telecom
    At    : Driesstraat 58/202, 9050 Ghent
    Tel: 02 290 45 00
  • IP Nexia
    At    : Avenue Louise 375, 1050 Brussels
    Tel    : 0800 350 00
  • Mondial Telecom
    At    : Chaussée de la Hulpe 181, 1170 Brussels
    Tel    : 02 211 02 90
    email
  • Telenet
    At    : Liersesteenweg 4, 2800 Mechelen
    Tel: 0800 66 046