Emergency Telephone Numbers in Belgium

Who to call and what to say in an emergency…

National Emergency Services

Service Telephone
Medical Service (Service médical d’urgence / Medische spoeddienst) 100
Police (Police Fédérale / Federale politie) 101
Fire Service (Pompiers / Medische spoeddienst) 100
Pan-European emergency number
(calls are free from any mobile cellular of fixed-line telephone)		 112

European SOS 112

The number 112 can be dialled to reach emergency services – medical, fire and police – from anywhere in Europe. This Pan-European emergency number 112 can be called from any telephone (landline, pay phone or mobile cellular phone). Calls are free. It can be used for any life-threatening situation, including:

  • Serious medical problems (accident, unconscious person, severe injuries, chest pain, seizure)
  • Any type of fire (house, car)
  • Life-threatening situations (crimes)
  • Information on the 112 number from the European Commission

Crisis and Help Lines

Service Telephone
Community Help Service Helpline
24 hour crisis and information service in English		 Tel: 02 648 40 14
Website
Tele Onthaal - Crisis Helpline
Support and advice for all crises		 Tel: 106
Website (in Dutch)
Télé-Accueil - Crisis Helpline
Support and advice for all crises		 Tel: 107
Website (in French)
Telefonhilfe – Crisis Helpline
Support and advice for all crises		 Tel: 108

 
SOS Solitude – Crisis Helpline
Monday to Friday from 09:00-18:00		 Tel: 02 548 98 08
Drugs Helpline Tel: 02 227 52 52
Website (in French)
HIV/AIDS Tel: 0800 20 120
Website (in French)
Child Abuse/Childfocus (24/24) Tel: 116 000
Website
Children’s Helpline Tel: 103
Victim Support Agency Tel: 02 537 66 10
Cancer Helpline Tel: 0800 15 800
Suicide/Crisis Line Tel: 02  649 95 55
Website (in Dutch)
Red Cross Tel: 105
Anti-Poison Tel: 070 245 245
Website (Dutch & French)
Burns Unit Tel: 071 448 000
Emergency Doctor Tel: 1307
Tel: 02 479 18 18 (Brussels only)
Emergency Veterinary Service Tel: 02 479 99 90
Pharmacy/Chemist On Duty Tel: 09 001 05 00 / 07 066 01 60

Glossary of Emergency Terms and Phrases

English French Dutch
Accident Accident Ongeluk
Emergency Urgence Spoedgeval
I need an ambulance J’ai besoin d’une ambulance Ik heb een ziekenwagen nodig
I need a doctor Il me faut un médécin Ik heb een doctor nodig
I need the police J’ai besoin de la police Ik heb de politie nodig
Heart attack Crise cardiaque Hartaanval
Stroke Un accident vasculaire cérébral Beroerte
Very sick Très malade Heel ziek
Unconscious Sans connaissance Buitenbewustijn