The Cyprus Hospital Medical Card

Information about the Cyprus Hospital / Medical card, when is it needed and how to get it...

Prior to the introduction of General Health Service in June 2019, anyone on a low income, with an S1 or receiving certain benefits could apply for a Medical/Hospital Card (karta nosileias/ Κάρτα νοσηλείας) via the Citizen’s Service Office. With a Medical/Hospital card, co-payments are lower or free in state healthcare services.

Once all health services are included in General Health Service, the Medical/Hospital Card may no longer be required. This has yet to be confirmed. In the meantime, the Ministry of Health recommended having the medical/hospital card and keeping it up to date until the second phase of health service inclusion is completed (details correct as of October 2020)

Once all health services are included in GHS, the Medical/Hospital Card will technically become obsolete. In the meantime, the Ministry of Health recommended having the medical/hospital card and keeping it up to date until the second phase of health service inclusion is completed (details correct as of October 2020)

A Medical/Hospital card type A is issued to the following persons:

  • Persons without dependent whose annual income does not exceed €15,400
  • Members of families whose annual income does not exceed €30,750, increased by €1,700 for each dependent child

Where to apply for a medical card

Those entitled to a Medical/Hospital card can apply by taking the application form and the required documentation to a Citizen Service Centre (grafeio politi / Κέντρο Εξυπηρέτησης του Πολίτη). In some areas there are agencies check your paperwork is correct and submit the application on your behalf for a small fee. Once issued, a card is valid for two years. When the Medical/Hospital card expires, a new application is required. Application forms are available from:

 

With the application the following documents and copies must be presented: For all EU citizens:

  • Documents confirming the applicant's employment status (employed, retired or other)
  • Identity Card, passport or registration certificate
  • Alien Registration Card (ARC) for all family members
  • Birth certificates for minors (if applicable)
  • Marriage certificate (if applicable)
  • Divorce certificate (if applicable)

In addition to the above the following documents and copies are also required for employed or self-employed EU-citizens:

  • Copy of Social Insurance Account payments for all family members in employment (available from the Social Insurance Service or Citizen Service Centres)
  • Employer’s certificate of earnings or work contract
  • A copy of the last quarter’s payment receipt of Social Security contribution (Only for the self-employed)
  • Certified copy of the last notice of payment of income tax (if applicable) or Income Tax certificate, for all family members (except for children under 18 not in employment and people over 70 whose only income is a state pension)

EU citizens without three years of contributions to the Social Insurance scheme prior to the application should submit form E104. The E104 certificate confirms periods of insurance and employment in another EEA member country.

EU citizens

EU citizens residing temporarily (less than 3 months) in Cyprus cannot apply for a medical card but are entitled to receive free or subsidised medical care or dental treatment in state hospitals by producing a valid European Health Insurance card (EHIC). EHIC cards cannot be used if the EU citizen is a permanent resident.

Patients are required to pay an initial registration fee to see the doctor or specialist. More details are available from the Ministry of Health 

As a rule, a medical card is only issued to Cypriots and EU citizens residing permanently in Cyprus. EU citizens entitled to access state healthcare and who qualify should apply for their Medical Card once they have made an application for residence and received the ’yellow slip’ temporary residence visa. Medical cards are issued per family (where applicable) rather than per person. For example, a married couple will have one card between them and any children (dependents) will be included. New family additions can be added on to the medical card by producing a birth certificate at a Citizen Service Centre (grafeio politi, Κέντρο Εξυπηρέτησης του Πολίτη). In order to qualify for a Medical Card, certain conditions and criteria must be met:

  • Be a Cypriot citizen or EU permanent resident of Cyprus
  • A minimum of three years of contributions to the Social Insurance scheme prior to the application
  • Submission of a declaration that all tax obligations have been settled (personal income tax declaration) by the date of application
  • An annual income that does not exceed €15,400 for single people without dependants
  • A family annual income that does not exceed €30,750 for couples. This limit is increased by €1,700 for each dependent child.

People suffering from a chronic disease are eligible for a medical card providing the annual family income does not exceed €150,000

 

Non-EU citizens

Non-EU citizens living or working legally in Cyprus are not entitled to apply for a Hospital/Medical card. They can still use the General Health System but cannot access the free or reduced rate services given to Hospital/medical card holders.

The Accident and Emergency Departments of public hospitals are accessible to anyone. A non-EU spouse of an EU citizen entitled to a medical card can be added to the medical card by producing a marriage certificate and other required documentation at a citizen service centre.

Domestic workers from non-EU countries also require a private health insurance policy. This is taken out by their employee as a prerequisite for visa and work permit approval.

Retirees

EU retirees living permanently in Cyprus can apply for a Cyprus medical card by producing a certificate of entitlement known as the S1 form. An S1 form allows access to healthcare on the same basis as a national. Two copies need to be taken to a Citizen Service Centre along with the other documentation required, One copy is sent back to the country of issue. The S1 form must be requested from the country where pension benefits are received. For example: UK citizens can request an S1 form via the International Pension Centre by calling: 0191 218 7777

Unemployed EU-citizens

In addition to documents required for all EU citizens the following must be submitted with the application form:

  • Copy of Social Insurance Account (available from the Social Insurance Service or Citizen Service Centres)
  • Recent Unemployment Registration certificate from the Department of Labour
  • Certified copy of the last tax statement, or Income Tax certificate for all family members (except for children under 18 not in employment and people over 70 whose only income is a state pension)
  • Declaration of expenses and cost of living