Telephone and Internet in Denmark

Find out how to get your new home connected to the Internet and landline and mobile telephone services in Denmark...

Denmark's country code is +45. Danish telephone numbers have eight digits and there are no specific area codes. Public telephone boxes are available and can be operated either with coins or with a pre-paid card, which can be bought in any newsagent or post office.

Landline Telephones

Setting up a landline or getting an old one activated requires a civil registration number or CPR number. The Danish national provider Tele-Denmark Communications (TDC) manages the network, but there are also other providers, offering various packages combining telephone with cable TV and Broadband. A telephone connection cannot be arranged from abroad.

The necessary documents are:

  • Passport or photo ID
  • CPR number
Connections can be arranged by contacting the telephone company at least one week before moving in; however, it is advisable to inform the telephone company at least one month before moving. In general, telephone bills must be paid monthly or quarterly and can be paid in the following ways:

  • At banks or post offices – a fee of DKK 10.00-15.00 is charged for each account
  • PBS Betalingsservice – is a direct debit service operated by banks.
Many companies that collect regular payments charge a fee for customers who do not pay using the electronic direct debit system provided by the PBS Betalingsservice.

Mobile Telephones

There are various mobile telephone providers, and it is advisable to compare prices before making a choice. The main mobile telephone companies have shops located in central areas.

Tele-Denmark Communications (TDC) is one of the main suppliers of mobile phone subscriptions.

Other mobile telephone companies in Denmark include the following (most of the websites are in Danish only):

Pre-paid SIM cards and contracts are the two options for mobile telephones in Denmark.

Pre-paid SIM cards and top-ups can be purchased in tobacco kiosks. Pre-paid cards are also available in some supermarkets and petrol stations. It is only possible to pre-order a pay-as-you-go SIM card online with a Danish address and a CPR number. Most companies offer pay-as-you-go SIM cards, often with attractive deals on international calls.

Most contracts tend to be for a fixed period of time, so this might not be the best option when staying in Denmark for a couple of months only; six months is the shortest contract available. The benefits of a contract are:

  • Lower call rates
  • Better deals on new phones
  • Many companies offer Internet as part of a package deal

Internet Providers

There is excellent Internet coverage throughout Denmark, and there are a number of providers to choose from. The main mobile phone providers also provide internet. Most packages include a landline telephone, broadband and television.