Social Security in France: Terminology

This page provides a very useful alphabetical guide explaining terminology used in the French Social Security health insurance system...

Affections de longue durée - Long term illnesses

These are severe or chronic illnesses for which Social Security covers 100 percent of medical expenses.

Assurance maladie - Health insurance

Health insurance is one of the four branches constituting the Social Security System which provides universal, compulsory and interdependent Health Insurance. Irrespective of age and state of health, each beneficiary receives protection against the risk and consequences of disease, for which they contribute according to their means.

Ayant-droit - Dependant

A person who is eligible to the refund of medical expenses on the same basis as the insured (dependents include spouse, unmarried partner, PACS partner, child or any other dependant person who has been living with the insured for at least one year).

Carte Vitale - National health insurance card

The Carte Vitale (green health card) is the national insurance card issued to anyone eligible aged 16 and over. It gives evidence of membership and rights to French health insurance - an affiliation to CPAM It is issued on application to CPAM. Ameli.Fr is the Health Insurance Service Portal 

It contains all the administrative information necessary for the refund of care:

  • Social security number
  • Details of health insurance scheme and top-up insurance
  • Details of the relevant health insurance office
  • Full name and date of birth of the card holder and their dependants
  • Details of any exemption or reduction that apples to payments or entitlement to supplementary universal cover

The Carte Vitale does not carry personal medical information.

The Carte Vitale should be handed over at every health appointment (doctor, clinic, hospital, pharmacy) that is equipped with a computer able to read it. The patient will generally receive reimbursement for treatment or medicines directly into their bank account within five days. Reimbursement is made according to income level and the Tarif de Convention (or "approved treatment cost") currently in force.

A Carte Vitale has no expiry date but must be updated annually inserting it in the green box at town halls and some hospitals and pharmacies.

A person without a Carte Vitale eligible for state health insurance will receive a feuille de soins (a brown receipt form) from the doctor, pharmacist or hospital staff. This is recognised by CPAM as a legitimate medical payment. It should be posted to CPAM for reimbursement.

A person with a top-up insurance card (private complementary insurance) will have the treatment recorded and appropriate balance reimbursed by their mutuelle.

PUMA (Couverture Maladie Universelle) - Universal Health Coverage

Universal Health Coverage (PUMA) is to help those in financial difficulties have access to medical treatment. It guarantees permanent residents the right to health cover. The aim is to allow people who were unable to get treatment because they do not have insurance, or for financial reasons, to receive necessary treatment without having to pay anything in advance.

Further information:

·         Service Public website

Conventioné; Dépassement d'honoraires - Government regulated; Overstepping of fees

A doctor's fee depends on their position regarding the Agreement which binds doctors with Social Security. Fees are set to a fixed rate, the tarif de convention.

  • Médecin Secteur 1: Doctors who choose to adhere to the Agreement are "government-regulated" (conventioné) and the fees charged are in line with fixed rates
  • Médecin Secteur 2: Doctors who choose not to adhere are "non-government-regulated" (non-conventioné). In this case, they may fix their fees freely while Social Security only refunds the patient in line with the government-set tariff

Degré d'invalidité - Grade of incapacity

Loss of physical capacity of an individual, assessed as a percentage of normal capacity.

Forfait journalier - Daily hospital fee

This is the minimum amount that any inpatient has to pay for any hospital stay exceeding 24 hours. (It covers accommodation expenses).

Foyer - Household

The "household" includes the applicant and dependents: husband and wife, or cohabitant, or partner bound by a PACS, children, parents and the other persons in charge.

Frais de soins - Health expenses

Expenses incurred to receive health care (medicine, doctor's visits, hospital stay, laboratory tests, etc.)

Incapacité permanente - Permanent incapacity

This is a permanent loss of the ability to work resulting from an occupational injury (or travel accident) or disease. Such loss can be either total or partial.

Indemnités journalières - Daily allowances

Benefits paid to offset wage loss during a sickness leave, a maternity leave, a paternity leave or an occupational injury leave.

Médecin traitant - Primary care physician

The primary care physician is the medical practitioner who knows the patient best and maintains records of health problems, past
and present, way of life and habits. Having a primary care physician helps to avoid repeating tests; it also helps to stop the multiplication of prescriptions.

The primary care physician's role is to coordinate the different consultations and tests necessary for the health of the patient (parcours de soins). The primary care physician can be a General Practitioner or specialist. For any medical matter a patient should first visit their primary care physician who will refer the patient to the necessary health professional.

Médicament générique - Generic drug

Generic drugs are copies of other medicines. They are made of the same principal ingredients as the brand-name medicines, have the same effect and are as reliable. They are generally between 20 and 30 times cheaper than the brand originals.

Mutuelle - Mutual insurance company

A mutuelle is an "association" which provides top-up or complementary health insurance to its members in exchange for payment. The top-up insurance allows for better reimbursement for health expenses by complementing the percentage reimbursed by the Social Security.

Parcours de soins coordonnés - Coordination of care

Coordination of care is determined by the primary care physician who coordinates the involvement of other doctors, and by the personal medical file which records the main information necessary about the patient.

Medical monitoring coordinated by a doctor who knows the patient well means that the patient can be better and more suitably treated. This also helps to avoid consultations and tests that can be costly both for the patient and the French National Health Service.

Régime d'assurance maladie - Health insurance

There are several types of health insurance:

  • General regime (often called simply "Assurance maladie"), which covers most people under the system (the employed and retired people from the private sector)
  • Specific regimes which cover certain professions such as farming and artisans
  • Special regimes (about 100), which cover civil servants, mainly, and other workers from the public sector (SNCF, EDF-GDF) and ministers of religion

An obligatory regime is a health insurance to which a person is automatically adhered to because of their personal situation. Top-up insurance can be added to the basic cover provided by the social security.

Rente - Occupational injury pension

Regular payment paid in compensation for a permanent incapacity.

Sécurité sociale - Social Security

Created in 1945 and founded on the principle of national solidarity, the Social Security system is made up of four branches:

  1. Health
  2. Old-age
  3. Family
  4. Dependence

It guarantees workers against any kind of risk that could mean a reduction in income: illness, maternity, invalidity, accidents at work and professional illnesses, old age, death, death of a partner and family. This guarantee works by the insured and their dependents being affiliated to one (or several) obligatory regime.

The Social Security is made up of several dozen regimes, the most important one being the general workers' (non-agricultural) regime from which two thirds of its payments are made.

Ticket modérateur - Top-up

The top-up represents the part of the charges not covered by health insurance and which is paid either by the patient or by the additional medical cover.

Tiers-payant - Third-party payment

This is when the top-up insurance automatically pays all or part of the sum spent on health care. It applies generally to payment for prescription medicines prescribed by a doctor. The insured presents the top-up insurance card (white) and the carte vitale (green) to the pharmacist and makes no cash payment. The pharmacist is reimbursed directly by the top-up insurance and the social security. Third-party payment can include other services, particularly hospitalisation costs, once agreed to by the insurance company.

Information provided by the Polyclinique Francheville, 34 Boulevard de Vésone, 24004 Perigueux Tel: 05 53 02 11 11 Copyright © Polyclinique Francheville All Rights Reserved