Emergency Numbers

Who to contact in an emergency in Berlin...

Find below details of helplines, pharmacies and hospitals in Berlin.

Crisis and Helplines in Berlin

Tel: 08000 116 016

Service Telephone
Police Advice and InformationTel: 030 4664 4664
Dental emergency serviceTel: 030 8900 4333
Poison emergency serviceTel: 030 192 40
German Red CrossTel: 030 850 055
Cancer Pain & Breast Cancer Hotline
Open: 08:00-20:00		Tel: 0800 420 3040
email
Stop Smoking Quitline
Open: Monday to Friday 14:00-18:00		Tel: 06221 424 200
Rape crisis centre
Open: Monday to Friday 09:00-18:00		Tel: 030 216 8888
Children's emergency helplineTel: 030 610 061
HIV/AIDS helplineTel: 030 885 6400
Samaritans (connected to the British army in Germany)Tel: 0800 181 0771
Tel: 0800 181 0772
Psychological and social assistance service (Psycho-Sozialdienst)Tel: 0177 814 1510
Telefonseelsorge 24-hour crisis helpline (in German)Tel: 0800 111 0111
International Help Point
Free crisis hotline offering advice on psychological and personal problems
Open: 18:00-24:00 every evening		Tel: 030 4401 0607
Emergency Vet (in German)
Car breakdown: ADAC
Car breakdown: ACE		Tel: 01802 222 222
Tel: 01802 343 536
Central lost and found
At: Platz der Luftbruecke 6, 12101 Berlin-Tempelhof		Tel: 030 7560 3101
Berlin public transport lost and found
At: Potsdamer Strasse 180/182, 10783 Berlin-Schoeneberg		Tel: 030 194 49
Animal protection (national telephone number)Tel: 0700 5858 5810
Violence against women hotlineTel: 08000 116 016

Pharmacies (Apotheke)

There are a large number of pharmacies in Berlin.

  • To find the nearest one: Click here and choose the district from the pull-down list
  • All pharmacies digitally display the address of the nearest 24-hour pharmacy in their shop windows
  • 24-hour pharmacy/medication helpline: Tel: 01189

If a 24-hour pharmacy appears to be closed simply ring the bell and the on-duty pharmacist will answer.

Hospitals (Krankenhaus)

Hospital Contact
Charité Campus Benjamin Franklin
At: Freie Universitätklinikum, Hindenburgdamm 30, 12203 Berlin-Steglitz		Tel: 030 844 50
Charité Campus Virchow-Klinikum
At: Faculty of Humboldt University Augustenburger Platz 1, 13353 Berlin-Wedding		Tel: 030 450 50
Charité Campus Mitte
At: Faculty of Humboldt University Schumann Str. 20-21, 10117 Berlin-Mitte		Tel: 030 450 50
Vivantis Auguste-Victoria-Krankenhaus
At: Rubens Str. 125, 12157 Berlin-Tempelhof		Tel: 030 790 30
Deutsches Herzzentrum
At: Augustenburger Platz 1, 13353 Berlin-Wedding		Tel: 030 4593 1000
Tel: 030 4593 1001
Franziskus Krankenhaus
At: Budapester Str. 15, 10787 Berlin-Wilmersdorf		Tel: 030 263 80
Helios Klinikum Emil von Behring (specialises in Orthopedics)
At: Gimpelsteig 9, 14165 Berlin-Steglitz		Tel: 030 810 20
Gesundheitszentrum am Potsdamer Platz
At: Link Str.8 (Corner Eichhornstr. 2), 10785 Berlin-Mitte		Tel: 030 259 250
Schlosspark Klinik
At: Heubnerweg 2, 12487 Berlin-Charlottenburg		Tel: 030 326 40
St. Gertrauden Krankenhaus
At: Paretzer Str. 11-12, 10713 Berlin-Mitte		Tel: 030 827 20
Unfall Krankenhaus Berlin (Burn and accident centre)
At: Rapsweg 55, 12683 Berlin-Marzahn		Tel: 030 568 10
DRK Kliniken Berlin-Westend
At: Spandauerdamm 130, 14050 Berlin-Charlottenburg		Tel: 030 303 50
Krankenhaus Waldfriede
(No Paediatrics, but provides care for minor paediatric accidents)
At: Argentinische Allee 40, 14163 Berlin-Steglitz		Tel: 030 818 100
Emergency Tel: 030 8181 0301
(IMS/Gesundheits Zentrum)