Services for People with Disabilities in Frankfurt

An overview of where to go and what to do if you are mobility, sight or hearing impaired - a wheelchair or cane user - and living in or visiting Frankfurt. Information on local transportation, organisations and facilities...


Rhein-Main-Verkehrsverbund provides public transportation services in Frankfurt am Main. People with a severe disability are entitled to free travel on RMV transport, with a travel pass. These travel passes are available through German benefits offices.

Guide dogs travel on the RMV network with no restrictions.

The RMV website offers a “Barrier-free Travel” tool that allows the user to enter their desired trip, indicate what sort of disability they have, and receive a customised itinerary for a barrier-free trip. The service is available in Germany only.

The city of Frankfurt am Main publishes a “Barrier-free Frankfurt” brochure which outlines handicapped parking spaces in the city as well as the locations of wheelchair-accessible toilets.


The Frankfurt Tourist+Congress Board publishes a comprehensive "Barrier-free Frankfurt" guide for visitors with disabilities. The guide includes accessibility information about museums, festivals, restaurants, shopping and the most accessible tourist destinations in the city.

A variety of tours are available in Frankfurt for people with impaired mobility, as well as for people with hearing or vision impairment.

  • For more information on tours in Frankfurt for people with reduced mobility: Click here

The NatKo - Tourism for All website has information on tourism products for people with disabilities, in Germany and throughout Europe

  • For the NatKo - Tourism for All website: Click here (in German)

Hessischer Gehörlosen Sportverband e.V. is an umbrella organisation overseeing regional sports associations for people with hearing impairment.


The Blinden- und Sehbehindertenbund in Hessen advocates for the rights of the visually impaired and their families. The organisation also provides information, counselling, legal assistance and rehabilitation services.

Frankfurter Stiftung für Blinde und Sehbehinderte works to ensure that blind and visually impaired people are active participants in society. Through training in Braille, computers, public relations and media as well as the arts.

Founded in 1961, Lebenshilfe Frankfurt is an association of family members of people with intellectual disabilities provides information, equipment and socialisation assistance for people with intellectual disabilities.

Praunheimer Werkstätten is the largest employer of people in Frankfurt with intellectual disabilities. The association runs a residential program as well, with assisted living facilities for individuals, couples and families. The association also supports school children in Frankfurt in need of special assistance in the academic environment.

Public Toilets

The Euro WC Key is a key that can be used at over 6,700 locations in Europe to unlock toilets dedicated specifically for people with disabilities. Temporary keys are available at some locations, such as the Messe Frankfurt convention centre, while a permanent key can be ordered through some associations for people with disabilities. In Germany, the CBF Club (Club Behinderter und ihrer Freunde in Darmstadt und Umgebung e.V. - Club for the Disabled and Their Friends) in Darmstadt can process applications and provide a key.

  • CBF
    At: Pallaswiesenstrasse 123a, Darmstadt 64293
    Tel: 0615181220