Support Groups and Helplines

English-speaking support groups and meetings for AA (Alcoholics Anonymous), cancer support meetings, family planning and more...

Below find information on the various support organisations and helplines in Frankfurt. While some have English-speaking staff and volunteers, there is no guarantee that English will be spoken.

Alcoholics Anonymous

Alcoholics Anonymnous (AA) holds meetings throughout Frankfurt. For more information see the contacts below.

  • German Alcoholics Anonymous
    Tel: 01803 224 357

Cancer Support

The international medical hotline will provide contact details of the nearest cancer support advisor.

  • Cancer Infoline
    Tel: 0800 420 3040 (in German)
    Tel: 030 3100 3222 or 030 3100 3243

Children's Helplines

  • Kindernotdienst - Helpdesk for children under 14 years old
    At: Gitschiner Straße 48-49, 10969 Berlin-Kreuzberg
    Tel: 030 610 061
  • Jugendnotdienst – Helpdesk offering help and advice to youth aged 14 to 18
    At: Mindener Straße 14, 10589 Berlin
    Tel: 0130 865 252 (Toll-free number)
    Tel: 030 349 9934
  • Mädchennotdienst: Helpdesk for young women aged 14 to 18 offering counselling and support after sexual violence
    At: Herzberger Straße 83, 10365 Berlin
    Tel: 030 5505 1900

Family Planning and Sexual Health

The Federal Centre for Health Education (Bundeszentrale für gesundheitliche Aufklärung, BZgA) provides advice on family planning and sexual health.

Women's Support Groups

BIG offers help and support to women and their children who live with mental or physical abuse. It can provide help in a number of languages, including English. It also offers a mobile intervention service.

  • BIG
    Hotline: 030 611 0300
    Open: daily 09:00-midnight
    Information in English:
    BIG Hotline (PDF)

Women's refuges

The website of Women's Network BORA has comprehensive information, in English, on the facilities and help available for women and children suffering domestic violence.

Mental Health

The psychological and social assistance service (Psycho-Sozialdienst) provides information and advice for those suffering from mental health problems.

  • Tel: 0177 814 1510 (German-speaking only)

Gay and Lesbian Support Groups

  • Maneo: Victim support service for gay men (Schwules Ueberfalltelefon)
    Tel: 030 216 3336
  • Anti-lesbian violence project (Broken Rainbow)
    At: Kasselerstr. 1A, 60486 Frankfurt
    Tel: 069 7079 4300

Further Information

  • Befrienders: provides English speaking helplines around the world