Utilities: Emergency and Service Numbers

Problems with your water, electricity or gas? Find the contact numbers for the main utility services in Munich...

Stadtwerke München GmbH (SWM) provides utilities services for Munich.

  • Stadtwerke München GmbH
    : Emmy-Noether-Straße 2, 80992 Munich
    Postal address: 80287 Munich
    Opening hours: Monday to Friday: 08:00-20:00
    Tel: 0800 796 796 0 (toll-free within Germany)
    Fax: 0800 796 796 9 (toll-free within Germany)
    For inquiries from outside Germany: Tel: 089 2361-0

SWM products and services:

Telephone Numbers for Stadtwerke München (SWM) Technical Support (M-Sicherheitsservice)

Support is available at all times at these numbers for outages and leaks (for gas and water):

Stadtwerke München GmbH (SWM): M-Wasser Emergencies and Technical Support Tel: 089 182 052
Stadtwerke München GmbH (SWM): M-Strom Emergencies and Technical Support Tel: 089 381 01 01
Stadtwerke München GmbH (SWM): M-Erdgas Emergencies and Technical Support Tel: 089 153 016
District Heating
Stadtwerke München GmbH (SWM): M-Fernwärme Emergencies and Technical Support Tel: 089 230 303

Non-emergency service is available at the SWM Shop in Marienplatz.

  • SWM Shop
    : Marienplatz, 80331 Munich.
    Mezzanine floor of underground and urban railway station (entrance near Kaufhof)
    Opening hours: Monday to Friday 10:00-20:00, Saturday 10:00-16:00