Mobile Telephones in Gibraltar

Find out how to get yourself a mobile cellular phone in Gibraltar...

The main mobile provider in Gibraltar is Gibtelecom. It has both pre-paid and post-paid plans for customers to suit their needs.

  • Gibtelecom
    At: 15/21 John Mackintosh Square, Gibraltar
    Customer service, Tel: 200 522 00 (24/7)
    Fax: 200 444 44
    Mobile fault reporting, Tel: 194
    email

Mobile Internet packages are also available and can be reloaded monthly or subscribed to via fixed contracts. Pre-paid packages can be reloaded by sending an SMS to 8001,

Getting a Mobile Phone

To get a mobile phone contract, take the following documents to the customer service centre:

  • Proof of identity
  • Proof of residence
  • Bank account details to set up a direct debit

To reload a pre-paid phone, phone cards are available either at the Gibtelecom customer service centre or at various outlets in Gibraltar.

Paying Bills

Telephone bills for mobile phone contracts are sent out monthly and are payable on reception. Bills can be paid by direct debit, in person or online. Customers who have landline, Internet and mobile services with Gibtelecom, are billed for all services under the same invoice.

Cancelling a Contract

To cancel a mobile telephone contract, contact Gibtelecom as soon as possible either in person at the Customer Services Centre or by sending a fax to 200 444 44.