Athens Utilities – Emergency and Service Numbers

Problems with your telephone, water, electricity or gas? Find the contact numbers for the main utility services in Athens and Attica...

Electricity Services in Athens

The Public Power Corporation - PPC (Δημόσια Επιχείρηση Ηλεκτρισμού - DEH) manages the power supply in Greece. The PPC website has information in English on the electricity tariffs, bill paying, off-peak services, outages, contract termination or succession and energy saving.

  • Public Power Corporation (PPC)
    At: Aristidou street 5-7, 105 59 Athens
    Customer Services Tel: 10 500 Monday to Friday from 07:00-19:00
    Tel: 210 328 7100
    Fax: 210 328 7391
    email

Electricity service numbers

During peak usage, such as hot days when air conditioners are overloading the Power Company's systems, or during storms, particularly when there are high winds, power outages can occur. Below are the emergency numbers to call in the event of a power outage.

Note: These numbers are only available from a fixed-line telephone.

Attica Power Outage services
AthensTel: 10 503
Piraeus Tel: 10 504
PeristeriTel: 10 505
MesogeiaTel: 10 506
Elefsina Tel: 10 507
Fil.-KifissiaTel: 10 508
Kallithea Tel: 10 509
Gas Services in Athens

The natural gas market in Greece is deregulated. The Public Gas Corporation (Δημόσια Επιχείρηση Παροχής Αερίου - DEPA) sells natural gas to gas supply companies and distributes gas to regions where gas supply companies are not yet established. The Attiki Gas Supply Company (EPA Attikis), is the exclusive distributor of natural gas in the Athens area.

  • DEPA
    At
    : Μarinou Antipa avenue 92, 141 21 Heraklion
    Tel: 210 270 1000
    Fax: 210 270 1010
    e-mail
  • EPA Attikiks (in Greek)
    At
    : Athinon avenue 31-33 & Spyrou Patsi, 104 47 Athens

Gas service numbers

Attica Natural Gas (Εταιρεία Παροχής Αερίου Αττικής - EPA)Tel: 11 33 (24/7)
Attica Natural Gas damage departmentTel: 800 111 1330 (free of charge)
Tel: 210 346 3365

Water Services in Athens

Water services in Athens are supplied by the Athens Water Supply and Sewerage Company (Εταιρεία Ύδρευσης και Αποχέτευσης Πρωτεύουσας - EYDAP). The EYDAP website provides information in English on the water rates, the connection procedure, water reserves and lists the contact details for the regional commercial service departments. These regional departments are open Monday to Friday from 07:30-14:30.

  • For all EYDAP emergencies and customer service questions Tel: 10 22
  • EYDAP
    At
    : Oropou street 156, 111 46 Athens
    Tel: 210 214 4056
    Fax: 210 214 4159
    e-mail

Telephone Services in Athens

The telecommunications market in Greece is deregulated, and there are a number of telephone companies serving the Athens region.

Hellenic Telecommunications Organization - OTE
At: Kifissias avenue 99, 151 24 Maroussi

 

 

Customer Service Tel: 13 888
Emergencies Tel
: 121 (from OTE fixed line, free of charge)
Website
Altec Telecoms
At
: Patmou street 14, 151 23 Maroussi
Customer service Tel: 13 813
Emergencies Tel: 801 111 0000
Website
Cosmoline
At
: 40th Km Attiki Odos, Rest Area Mesogeia, 190 02 Peania
Customer service Tel: 13 803
Emergencies Tel: 800 700 7000 (24/7)
e-mail
Website
Forthnet
At
: Atthidon street 4, 176 71 Athens
Customer service Tel: 13 831
Emergencies Tel: 800 100 9000 (24/7)
e-mail
Website
ON Telecom
At: Sorou street 26, 151 25 Maroussi
Customer Service Tel: 13 801 or 211 700 3801 (from outside Attica)
Emergencies Tel: 13 802
Fax: 210 615 1300
e-mail
Website
TellasCustomer service Tel: 13 800
Emergencies Tel: 12 12
Website (in Greek)