Lost or Stolen Credit Cards and Mobile Phones in Greece

What to do and where to call if your credit cards or telephones are lost or stolen in Greece...

All stolen bank cards or cheque books should be reported to the issuing bank immediately. Below is a list of some of the major banks in Greece, with contact details for stolen credit cards or cheque books.

Note: To contact a bank from abroad, the dialling code is +30.

Alpha Bank Tel: 801 113 260 000, press 1 for lost/stolen cards 24/7
Tel: 210 326 0000 (from a mobile or abroad), press 1 for lost/stolen cards
Website
Aspis Bank Tel: 801 114 9000
Tel: 210 997 5700 (from a mobile or abroad)
Website
Citibank Tel: 801 111 2484
Tel: 210 929 0000
Website
Emporiki Bank Tel: 801 111 1247 (24/7)
Tel: 210 650 5000 (from a mobile or abroad 24/7)
Website
Eurobank EFG Tel: 801 111 1144 (24/7)
Tel: 210 955 5000 (from a mobile or abroad 24/7)
Website
HSBC Greece Tel: 800 117 2000 (24/7)
Tel: 210 696 2190 (from a mobile or abroad 24/7)
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Millenium Bank Tel: 801 119 5500
Tel: 210 955 7500 (from a mobile or abroad)
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National Bank of Greece Tel: 18 18 18 (24/7)
Tel: 210 484 8484 (from a mobile or abroad 24/7)
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Piraeus Bank Tel: 18 28 38 (24/7)
Tel: 210 328 8000 (from a mobile or abroad 24/7)
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Lost or Stolen Mobile Telephones

Any new mobile cellular telephone comes with:

  • a SIM Card with number. This is the telephone number for the phone. Access can be protected by personalising the card with a 4 digit PIN number
  • an IMEI number (International Mobile Equipment Identity). This is the mobile telephone's unique identification number

The IMEI number protects the owner if their phone is lost or stolen. It is usually printed beneath the battery. Note the number and keep it separate from the mobile. If the mobile is lost or stolen, call the service provider and give them the IMEI number. The service will be suspended and the phone may be traced. When reporting the theft to the police, give them the IMEI number.

In the event of mobile phone loss or theft, contact the appropriate service provider below:

Cosmote Tel: 1212 from mobile phones
Tel: 13 838 or 6971 001 212 from a fixed line
Prepaid cards Tel: 1313 or 6971 001 313 from a fixed line
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Vodaphone Tel: 13 830
From abroad Tel: +30 694 440 3830
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Wind Tel: 1260 or 800 888 7316
Tel: 6935 601 260 from a fixed line
Prepaid cards Tel: 1272 from mobile or 6935 601 272 from a fixed line
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Frog Mobile (from Cosmote) From a Frog mobile phone Tel: 1299
From abroad Tel: +30 697 100 1299
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