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What to do and where to call if your credit cards or telephones are lost or stolen in Greece...
All stolen bank cards or cheque books should be reported to the issuing bank immediately. Below is a list of some of the major banks in Greece, with contact details for stolen credit cards or cheque books.
Note: To contact a bank from abroad, the dialling code is +30.
Alpha Bank | Tel: 801 113 260 000, press 1 for lost/stolen cards 24/7 Tel: 210 326 0000 (from a mobile or abroad), press 1 for lost/stolen cards Website |
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Aspis Bank | Tel: 801 114 9000 Tel: 210 997 5700 (from a mobile or abroad) Website |
Citibank | Tel: 801 111 2484 Tel: 210 929 0000 Website |
Emporiki Bank | Tel: 801 111 1247 (24/7) Tel: 210 650 5000 (from a mobile or abroad 24/7) Website |
Eurobank EFG | Tel: 801 111 1144 (24/7) Tel: 210 955 5000 (from a mobile or abroad 24/7) Website |
HSBC Greece | Tel: 800 117 2000 (24/7) Tel: 210 696 2190 (from a mobile or abroad 24/7) Website |
Millenium Bank | Tel: 801 119 5500 Tel: 210 955 7500 (from a mobile or abroad) Website |
National Bank of Greece | Tel: 18 18 18 (24/7) Tel: 210 484 8484 (from a mobile or abroad 24/7) Website |
Piraeus Bank | Tel: 18 28 38 (24/7) Tel: 210 328 8000 (from a mobile or abroad 24/7) Website |
Lost or Stolen Mobile Telephones
Any new mobile cellular telephone comes with:
- a SIM Card with number. This is the telephone number for the phone. Access can be protected by personalising the card with a 4 digit PIN number
- an IMEI number (International Mobile Equipment Identity). This is the mobile telephone's unique identification number
The IMEI number protects the owner if their phone is lost or stolen. It is usually printed beneath the battery. Note the number and keep it separate from the mobile. If the mobile is lost or stolen, call the service provider and give them the IMEI number. The service will be suspended and the phone may be traced. When reporting the theft to the police, give them the IMEI number.
In the event of mobile phone loss or theft, contact the appropriate service provider below:
Cosmote | Tel: 1212 from mobile phones Tel: 13 838 or 6971 001 212 from a fixed line Prepaid cards Tel: 1313 or 6971 001 313 from a fixed line Website |
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Vodaphone | Tel: 13 830 From abroad Tel: +30 694 440 3830 Website |
Wind | Tel: 1260 or 800 888 7316 Tel: 6935 601 260 from a fixed line Prepaid cards Tel: 1272 from mobile or 6935 601 272 from a fixed line Website |
Frog Mobile (from Cosmote) | From a Frog mobile phone Tel: 1299 From abroad Tel: +30 697 100 1299 Website |