Emergency Numbers and Helplines in Hong Kong

Emergency services: the numbers to call for Fire, Police and Ambulance. Also Hong Kong helplines and accident and emergency hospital units...

Service Telephone
All Emergencies (Ambulance, Fire, Police) 999
For tourists with mobile phones 112
Police Department
General Enquiries
All hotlines, police stations and report rooms

: 2860 2000
Tel: 252 7177
Fire Service Department
All hotlines, divisions and report rooms

: 2723 2233
Tel: 2723 8787
Marine Police Tel: 2233 7999

Crisis and Help Lines

Service Telephone
Directory enquiries Tel: 1081
The Samaritans 24-hour hotline Tel: 2896 0000
Harmony House (refuge for victims of domestic violence) Tel: 2342 0072
Soultalk (hotline for women in emotional and relationship crisis) Tel: 2559 9211
CancerFund cancer support hotline Tel: 3656 0800
Cocaine Anonymous Tel: 8101 1125
Hong Kong Red Cross Tel: 2802 0021
Youth Outreach children's crisis centre Tel: 2622 2890
Hong Kong Automobile Association 24-hour hotline Tel: 3583 3628
Society for the Protection of Animals (SPCA) Tel: 2802 0501
Emergency veterinary service (SPCA hotline) Tel: 2711 1000


Below is a list of the publicly-owned hospitals in Hong Kong that have 24-hour Accident & Emergency wards.

  • For a full list of public and private hospitals in Hong Kong from gov.hk: Click here
Alice Ho Miu Ling Hospital
At: 11 Chuen On Road, Tai Po,  New Territories

Tel: 2689 2000
Caritas Medical Centre
At: 111 Wing Hong Street, Sham Shui Po

Tel: 3408 5678
Kwong Wah Hospital
At: 25 Waterloo Road, Kowloon

Tel: 2332 2311
North District Hospital
At: 9 Po Kin Road, Sheung Shui, New Territories

Tel: 2683 8888
Pamela Youde Nethersole Eastern Hospital
At:  3 Lok Man Road, Chai Wan, Hong Kong

: 2595 6111
Pok Oi Hospital
At: Au Tau, Yen Long, New Territories

Tel: 2486 8000
Prince of Wales Hospital
At: 30-32 Ngan Shing Street, Shatin, Northern Territories

Tel: 2632 2211
Queen Elizabeth Hospital
At: 30 Gascoigne Road, Kowloon

Tel: 2958 8888
Queen Mary Hospital
At: 102 Pokfulam Road, Hong Kong

Tel: 2255 3838
Ruttonjee Hospital
At: 266 Queen's Road East, Wan Chai, Hong Kong

: 2291 2000
St John Hospital
At: Cheung Chau Hospital Road, Tung Wan, Cheung Chau

Tel: 2981 9441
Tuen Mun Hospital
At: 23 Tsing Chung Koon Road, Tuen Mun, New Territories

Tel: 2468 5111
Yan Chai Hospital
At: 7-11 Yan Chai Street, Tsuen Wan, New Territories

Tel: 2417 8383


Pharmacies are generally open from Monday to Sunday throughout the city. However, the pharmacies in hospitals are open 24 hours. Very few medicines in Hong Kong are sold without a prescription.