Hong Kong Administration Offices

Contact information for the administrative centres of Hong Kong - where to go for HK Identity Cards, vehicle registration papers, driving licences and more...

Operating under the "one country, two systems" premise, the Hong Kong government branches are administered by Secretaries appointed by the Chief Executive.

1823 Online

The hotline 1823 provides a 24-hour one-stop service to answer enquiries related to public services and to receive complaints about government services. It can answer questions related to motoring, rates, rent and much more.

Registration

Anyone who intends to remain in Hong Kong for more than the permissible time must apply for a Hong Kong Identity Card. This includes spouses and dependants over 11 years of age. Application should be made within 30 days of arrival in Hong Kong at the Immigration Department, Registration of Persons Office, which deals with registration of identity cards for Hong Kong residents and new arrivals, replacement of ID cards due to loss or defacement and changes in registered particulars. Registration offices are closed on Sundays and public holidays.

Registration Offices Contact
Hong Kong Office
At: 8F, Immigration Tower, 7 Gloucester Road, Wanchai, Hong Kong
Open: Monday to Friday 08:45-16:30, Saturday 09:00-11:30
Tel: 2824 6111
Tel: 2598 0888 (appointments)
Fax: 2877 7711
email
Website
Kowloon Office
At: 3/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Kowloon
Open: Monday to Friday 09:00-16:30, Saturday 09:00-12:30
Tel: 2150 7933
Hotline: 2824 6111
Fax: 2877 7711
email
Kwun Tong Office
At: Shop Nos. 25-35 & 43-45, Ground Floor, Wharf T&T Square, 123 Hoi Bun Road, Kwun Tong
Open: Monday to Friday 09:00-12:45 and 14:00-16:30, Saturday 09:00-12:30
Tel: 2755 9545
Hotline: 2824 6111
Fax: 2877 7711
email
Fo Tan Office
At: Shops 405 & 406, 4/F, Jubilee Court Shopping Centre, 2-18 Lok King Street, Fo Tan, New Territories
Open: Monday to Friday 09:00-12:45 and 14:00-16:30, Saturday 09:00-12:30
Tel: 2653 3116
Hotline: 2824 6111
Fax: 2877 7711
email
Yuen Long Office
At: Shop B, G/F, Manhattan Plaza, 23 Sai Ching Street, Yuen Long
Open: Monday to Friday 09:00-12:45 and 14:00- 16:30, Saturday 09:00-12:30
Tel: 2475 4114
Hotline: 2824 6111
Fax: 2877 7711
email
  • For descriptions (from the Immigration Department) of all services available in these offices: Click here
  • For addresses of birth and death registries: Click here
  • For addresses and office hours of marriage registries: Click here
  • For control point locations when arriving or exiting Hong Kong: Click here

National Administrative Departments

Below is a list of government departments and services that may be of use to Hong Kong residents.

Department Contact
Buildings Department Tel: 2626 1616
email
Website
Companies Registry
At: Information Counter, 14th Floor, Queensway Government Offices, 66 Queensway, Hong Kong
Tel: 2234 9933 (IVRS)
Tel: 2867 2600
Fax: 2596 0585
email
Website
Consumer Council
At: 22/F, K. Wah Centre, 191 Java Road, North Point, Hong Kong
Tel: 2856 3113
Fax: 2856 3611
email
Website
Education Commission
At: Room 1101, 11/F, Wu Chung House, 213 Queen's Road East, Wanchai, Hong Kong
Tel: 3509 8574
Fax: 2537 4591
email
Website
Environmental Protection Department
At: 33/F Revenue Tower, 5 Gloucester Road, Wanchai, Hong Kong
Tel: 2838 3111
email
Website
Fire Services Department Tel: 2723 8787
Fax: 2311 0066
email
Website
Department of Health
At
: 21/F, Wu Chung House, 213 Queen's Road East, Hong Kong
Tel: 2961 8989
Tel: 2961 8991
Fax: 2836 0071
email
Website
Hong Kong Arts Centre
At: 2 Harbour Road, Wanchai, Hong Kong
Tel: 2582 0200
Website
Hong Kong Observatory
At: 134A Nathan Road, Kowloon
Tel: 1878 200
Fax: 2311 9448
email
Website
Hong Kong Sports Institute
At: 2 On Chung Street, Ma On Shan, Shatin, New Territories
Tel: 2681 6888
Fax
: 2695 4555
email

Website
Inland Revenue Department
At: Central Enquiry Counter, 1/F, Revenue Tower, 5 Gloucester Road, Wanchai, Hong Kong
Tel: 187 8008
Fax: 2598 6001
Website
Labour Department
At: 16/F, Harbour Building, 38 Pier Road, Central, Hong Kong
Tel: 2717 1771
Fax: 2544 3271
email
Website
Land Registry
At: 28/F, High Block, Queensway Government Offices, 66 Queensway, Hong Kong
Tel: 3105 0000
Fax: 2596 0281
email
Website
Leisure and Cultural Services Department Tel: 2414 5555
email
Website
Police Force Tel: 999 (emergency)
Contact numbers

email
Website
Post Office
At
: Post Office Headquarters, General Post Office, 2 Connaught Place, Central, Hong Kong
Tel: 2921 2222
Fax: 2868 0094
email
Website
Tourism Board email
Website
Trade Development Council
At: 38/F, Office Tower, Convention Plaza, 1 Harbour Road, Wanchai, Hong Kong
Tel: 1830 668
Fax: 2824 0249
email
Website
Transport Department
At: 41/F, Immigration Tower, 7 Gloucester Road, Wanchai, Hong Kong
Tel: 1823 / 2804 2600
Fax: 2824 0433
email
Website