Postal System in India

Information on how to use India’s postal system, including post codes and address formats…

The postal system is controlled by India Post, a government-run service. It is reasonably cheap and generally quite reliable, although there might be occasional delays during festivals.

It usually takes up to three days for a letter to be delivered within the country. Mail is collected once or twice a day.

The postal service can be used to send letters and parcels nationally and internationally. It also offers a range of additional services, such as banking, because of its extensive reach across the country.

In big cities, each postal district will have its own post office. Opening hours can vary from one office to another, but post offices are generally open from 9:00 or 10:00 until 18:00 or 19:00.

Postal Codes

A postal index number, commonly referred to as a PIN code, comprises six digits. There are eight PIN regions in the country, which are divided into geographical areas (a ninth PIN relates to the Army Postal Service). The PIN region is indicated by the first digit, while the next two refer to the sub-region/sorting district. The final three digits represent the post office responsible for delivery. For example, the pin code of Ashok Nagar in Delhi is 110018.

  • The India Post website offers a facility to search for PIN codes of cities, towns and villages that correspond to the nearest post office: Click here

Indian Addresses

Indian addresses usually take the following format:

Line 1: Title and full name of addressee
Line 2: Company name (if applicable)
Line 3: Building number and name (flat or house number is acceptable)
Line 4: Street number and street name
Line 5: District name
Line 6: PIN code followed by the city, town or village name

Many Indian addresses often include landmarks such as “opposite the post office” or “near the blind school” to help delivery. Address formats can also vary from one city to another.

The return address should be formatted in the same way as the destination address and written at the top of the reverse side of the envelope.

Some post offices in India offer a PO Box service. Inquire at your neighbourhood post office to find out whether it has such a facility. To subscribe to a PO Box, a few forms have to be filled out and a fee of Rs50 paid. A box is then allocated and the postmaster hands over the keys.