Italy by Train

National trains and urban rail travel in Italy...

Italy has an extensive national train network with good connections between large cities and tourist areas. Italy's train service is run by Trenitalia, part of the Gruppo Ferrovie dello Stato.

Tickets can be booked online via the Trenitalia website, call centre or ticket offices. The website has information in English on train schedules, special offers and access to other services, such as hotel reservations and car hire. Trenitalia also operate an electronic ‘ticketless’ system where a booking number is issued instead of a ticket and confirmation sent to an email address. Journey planning Apps for iPhone, Android and Blackberry are also available by visiting Prontotreno.

Information booklets with train times and destinations for local or longer trips are available in stations and some tourist offices.

Trenitalia’s call centre is open 24 hours a day.

Trenitalia information

 

 

 

 

 

From abroad:

Tel: 892 021
Tel: 199 892 021
Tel: +39 066 847 5475
Book online (plus route and timetable search)
Ticketless tickets:
Website
Website
Tel:
+39 066 847 5475
Offers Website
Disabled passenger helpline
Tel: 199 303 060 / 199 892 021
Website
Services Website
In case of a strike Website

Important note: By using the 199 prefix, calls to the call centre cost only 10 euro cents. Without the prefix calls cost 30.3 euro cents to connect and then 54.5 euro cents per minute after that from a landline. Calls from mobile networks vary depending on the service provider.

There are a number of different train operators in Italy:

  • Local trains: for regional transport
  • InterRegionale (IR), Regionale (R), and Diretto (D) Connect smaller towns with larger cities and make more frequent stops
  • National trains: local connections to Italy's towns and cities with the Intercity (IC) trains, night connections along the country's main axes with the night trains, and fast connections with Freece trains and Eurostar Italia Trains (ES)
  • The high speed Freece trains have mostly replaced Eurostar City trains and serve the major cities. Trains can reach speeds of up to 360 km/h
  • The Frecciarossa trains connect Turin-Milan-Bologna-Rome-Naples-Salerno
  • The Frecciargento trains connect Rome to Venice, Verona, Bari/Lecce, Lamezia Terme/ReggioCalabria
  • The Frecciabianca trains connect Milan to: Venice, Udine e Trieste; Genoa and Rome; down to Bari, Lecce
  • Italo is private train company operating another high-speed train service connecting 3 lines: Turin-Salerno, Turin-Ancona and Venice-Naples
  • International trains: the Eurocity network provides 28 trains connecting Italy to France, Belgium, Austria, Germany and Switzerland. Day or night travel in Europe can take place on the Eurocity and Euronight trains

National

One of the most important infrastructures in Italy with over 19,000 Km of track, the Italian rail network has been in operation since the 19th century.

The national operator of the Italian rail network is Ferrovie dello Stato, which manages the company responsible for the infrastructure, Rete Ferroviaria Italiana, and the company responsible for the trains and passengers Trenitalia.

High Speed Rail Link

A high-speed rail system, Treno Alta Velocitá, is owned by Ferrovie dello Stato and links Turin to Naples via Milan, Bologna, Florence and Rome. Further links across the country are planned and under construction.

Other Regional Services

  • The Ferrovie della Sardegna is a narrow-gauge regional rail network on the island of Sardinia
  • The Ferrovia Circumetnea is a narrow-gauge railway system in Sicily that runs for 110 Km and almost encircles the volcano of Mount Etna
  • Trentino Trasporte operate a narrow-gauge railway system that runs from Trento to Malè, Marilleva and Fucine
  • Circumvesuviana is a narrow-gauge system surrounding the base of Mount Vesuvius, connecting outlying towns to Naples
  • Ferrovie Apulo Lucane operate a narrow-gauge regional system in the Puglia and Basilicata regions
  • Ferrovie della Calabria operate a narrow-gauge system in the Calabria region

Services for Disabled Passengers

Trenitalia provides specific services for disabled passengers, including those who are wheelchair-bound, mobility impaired and sight impaired.

  • Comprehensive information in English is available on the Trenitalia website
  • Italy-wide helpline for disabled passengers
    Tel: 199 303 060 (open 06:45-21:30 daily except public holidays)
  • 260 stations have Assistance Centres (C.A.D) to help disabled passengers

Italian residents who receive a mobility allowance are entitled to discount travel with a Carta Blue. This is also available to people with a temporary mobility problem. Special concessions and facilities exist for blind passengers and the person accompanying them.

Two equipped places are reserved for wheelchair passengers and their companions on the medium and long-distance trains. Extra help and assistance to get on and off may be provided on the trains marked with a special sign, and help on departure and arrival can be organised.

Guide dogs of any size accompanying a blind person are allowed on trains and do not require a veterinarian's certification stating the animal does not carry any diseases or infestations.

Discount Travel

  • Groups of at least six people travelling by train may benefit from specific reductions
  • Family groups made up of 2-5 people are entitled to discounts. For terms and conditions visit the Trenitalia website

Child Age Limits

On Trenitalia trains children under 4 can travel for free without a ticket but with no seat guarantee. Under 12’s can travel at the child rate on regional trains. On national trains children under 15 are entitled to travel at the child rate. National trains include Frecciarossa, Frecciargento, Frecciabianca, InterCity, and the InterCity Notte (ICN) sleeper.

Traveling with Animals

Dogs (and domestic animals) are allowed on bookable Trenitalia trains, but must be kept in a carrier container or muzzled, depending on the train and size of the animal. The animal must be mentioned when booking the journey. These animals may travel for free in first and second class, but may not occupy a seat (unless paid for). All animals taken on Trenitalia trains must be accompanied by a certificate of registration (certificato di iscrizione all’anagrafe canina) proving that the animal has been registered at its local canine registry office. Failure to follow these procedures may result in a fine.

Other Services

  • Bicycles: Several international trains have dedicated wagons or spaces allowing passengers to travel with their bicycles
  • Cars & Motorbikes: Passengers may travel with their car or motorbike using the Auto al Seguito (Car on Board) service

Metros

There are metropolitane (underground systems) in Rome, Milan, Naples, Genoa, Catania and Turin.

After buying a ticket or pass, always validate it by getting it stamped at the designated machines before travelling. On the spot fines are issued to persons who do not validate tickets before travelling .

  • The Naples metro Metropolitana di Napoli was opened in 1925 and has 69 stations serving the Naples region
  • The Rome Metro Metropolitana di Roma was opened in 1955 and has 50 stations. There are two lines; Line A (orange) and Line B (blue)
  • The Milan transport network Rete metropolitana di Milano was opened in 1964 and has 93 stations
  • The Genoa Metro Metropolitana di Genova was opened in 1990 and has seven stations serving the Principe and Brignole stations
  • The Catania Metro Metropolitana di Catania was opened in 1999 and has six stations. It serves the city of Catania in Sicily
  • The Turin Metro Metropolitana di Torino connects the city centre with its neighbouring city, Collegno. It was finished in 2011 and has 21 stations