Emergency Telephone Numbers in Luxembourg

Emergency services: the numbers to call for fire, police and ambulance. Also helplines and emergency doctors and hospitals...

Service Telephone
Medical Help/Ambulance/Fire/Vet/Doctors Tel: 112
Police Tel:  113
The caller must:
  1. State the exact location where assistance is needed.
  2. State their name and telephone number.
  3. State what happened, and if it is still happening.
  4. State how many people need help.
  5. State if there are any other dangers.
All emergency numbers can be reached from pay phones, without the use of a phone card or money.

European SOS 112

The number 112 can be dialled to reach emergency services - medical, fire and police - from anywhere in Europe. This Pan-European emergency number 112 can be called from any telephone (landline, pay phone or mobile cellular phone). Calls are free. It can be used for any life-threatening situation, including:
  • Serious medical problems (accident, unconscious person, severe injuries, chest pain, seizure)
  • Any type of fire (house, car)
  • Life-threatening situations (crimes)
  • Luxembourg 112 website
  • Information on the 112 number from the European Commission website
It is also possible to call 112 to find an on-duty doctor, pharmacy, hospital or vet. A list is also published daily on the last page of the Tageblatt newspaper.

Crisis and Helplines in Luxembourg

Service Telephone
Narcotics Anonymous Tel: 621 24 20 64 Website
Alcoholics Anonymous (Alcooliques Anonymes) Tel: 22 71 58 Website
Medicine and alcohol addictions (Alcool médicaments addiction) Tel: 26 78 28 58 Website (in French)
Helpline for drug addicts and their families (Aide aux toxicomanes et leur famille) Tel: 49 10 40
Drug and alcohol information helpline (Info Drogue/Alcool) Tel: 47 57 47
Children's helpline (Aide aux enfants et jeunes gens) - Kanner Jugendtelefon Tel: 12345
Suicide/crisis line (SOS Détresse) Tel: 45 45 45
AIDS helpline (Aids Hëllef) Tel: 44 02 64
Parkinson disease helpline (Association Parkinson) Tel: 54 62 21               Website (in French and German)
Alzheimer helpline (Association Alzheimer - ALA) Tel: 26 432 432 Website
Helpline for the blind (Aveugles) Tel: 32 90 31-1
Luxembourg Mental Health Centre (Centre Santé Mentale Luxembourg) Tel: 49 30 29
Battered women helpline (Femmes battues) Tel: 44 81 81
Women's helpline (Aide aux femmes en général) Tel: 12344
Rape and abuse helpline (Info Viol) Tel: 49 58 54 Information
SOS Animals (SOS Animaux) Tel: 58 35 91  Website

Doctors

The Collège Médical is the overseeing body for all medical doctors, dentists and pharmacists working in Luxembourg. The website can be used to search for a doctor specialising in any discipline. Many doctors in Luxembourg speak English although their receptionists may not.
  • Search for a doctor by discipline or town, or a dentist or pharmacist by town in Luxembourg (in French)

Veterinarians

An emergency vet service for injured or ill animals is available at all times (24/7) across the Grand-Duchy. Most veterinarians speak fluent English.

Pharmacies

In general, pharmacies are open from 08:30-12:00 and 13:45-18:30. Each pharmacy will have a sign in the window with the address of the nearest all-night pharmacy and a list of pharmacies that close late. Most chemists speak English.

Hospitals

A list of on-duty hospitals, open for emergencies, is published every day on the last page of Tageblatt newspaper and is also available on the LuxWeb website.
Centre Hospitalier de Luxembourg At: 4 Ernest Barblé, L-1210 Luxembourg Tel: 44 11-1 Fax: 44 87 62 Website
Hôpital Kirchberg At: 9 rue Edward Steichen, L-2540 Luxembourg Tel: 24 68-1 Website
Zithaklinik At: 36 rue Ste Zithe, L-3763 Luxembourg Tel: 28 88-1 Website
Centre Hospitalier de Luxembourg, Clinique d'Eich At: 78 rue d'Eich, L-1460 Luxembourg Tel: 44 11 1-2 Fax: 42 17 42 Website
Centre Hospitalier de Luxembourg, Maternité G-D Charlotte At: 2 rue Federspiel, L-1512 Luxembourg Tel: 44 11 11 Fax: 44 11 37 56 Website
Centre Hospitalier de Luxembourg, Clinique Pédiatrique At: 4 rue Ernest Barblé, L-1210 Luxembourg Tel: 44 11 31 33 Fax: 44 11 38 02 Website

Glossary of Emergency Terms and Phrases

English French
I have had an accident J'ai eu un accident
I have had a car accident J'ai eu un accident de la route
It's an emergency C'est une urgence
I need an ambulance J'ai besoin d'une ambulance
I need a doctor J'ai besoin d'un médecin
I need the police J'ai besoin de la Police
Call the fire services Appelez les pompiers
I'm in labour Je suis en train d'accoucher
Heart attack Crise cardiaque / infarctus
Stroke AVC (Un accident vasculaire cérébral)
Very sick Très malade
Unconscious Inconscient
Where is the nearest hospital? Où se trouve l'hopital le plus proche?
Where is the nearest pharmacy Où se trouve la pharmacie la plus proche

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