Getting Connected to Landlines and Internet in Malta
Find out how to get your new home connected to landline telephone and Internet providers in Malta...
Telecommunications in Malta are regulated by the Malta Communications Agency – MCA. It is responsible for all forms of communication including telephone, television, Internet and eCommerce.
The MCA website provides guidance on choosing suppliers for telephone, Internet and mobile phones.
Other services have been set up to compare the different telecommunications services available according to the needs of the consumer.
Telephone and Internet Providers
There are two main providers in Malta for fixed line telephone – Go and Melita. Both companies also provide ADSL and fibre optic connections. With good infrastructure on the islands, both are able to offer fast Internet speeds at an affordable rate. Various optional 'bundles' are available with high speed broadband, including television and telephone packages.
Business solutions are also provided by SISCOM.
Tel: 2727 0270 or 100 from a Melita mobile phone
- Find a local Melita store
- Find information about the telephone and Internet packages provided by Melita
- Find out about TV packages with Melita
- Read more about the bundle deals available with Melita
Go (formerly Maltacom)
Tel: 8007 2121 / 146 from a GO mobile
- Find a local GO store
- Find information about the packages provided by GO
- Find information about TV packages with Go
- Find information about bundle deals with Go
The process of connecting a home to a fixed telephone line should take a few days. Non-standard installations may take longer.
To take out a telephone or Internet subscription with one of the suppliers, the following are generally required:
- Be at least 18 years of age
- An e-Residence Card
- Signed documentation for installation
- Be the owner of the property, or have the landlord’s permission
There may be a fee for installation depending on the service, and a deposit (refundable at the end of the contract) is usually taken in order to have the service activated.
There is also a fee for transferring a service to a different address.
There are a variety of methods for paying the telephone bill:
- Direct Debit
- Over the counter in store and authorised retailers (if available)
- Internet bank transfer
- Online from the supplier website
- MaltaPay Kiosk (if available)