Ecobici Shared Bicycle Program

Information about the Ecobici shared bicycle system in Mexico City - find out how to subscribe to the Ecobici program and how to use the Ecobici bikes...

Ecobici is a shared-bicycle program that was launched in Mexico City in 2010 as part of the government’s commitment to reduce traffic and air pollution in the city. The program consists of a network of stations where bikes can be picked up and dropped off using a magnetic card provided at the time of subscription to the program.

Ecobici Bicycle Stations

Within the Ecobici zone there are stations located on or near major streets, approximately every 200m.  The zone includes Polanco, Condesa, Roma, Cuauhtémoc, Centro and Del Valle.

The Ecobici website provides detailed information in English about the program, procedures, station maps, links to downloads for smartphone apps (which inform users where the nearest station is as well as the availability of bikes and depots for bike return), bike route maps, cycling guides and advice, traffic regulations and more.

Using the Ecobici System

The Ecobici system is intended for short-term public transportation rather than pleasure riding. For this reason, bikes may be checked out for a maximum of 45 minutes at a time. There is a small penalty applied to a user’s account for late returns; users will have their accounts permanently terminated after a certain number of infractions. There is no limit to how many times a user may check out a bike in a day – once a bike has been returned to a station, the user simply needs to wait five minutes before being able to check out another bike. Cyclists should note that the monthly Ciclotón route (an extension of the very popular, closed-to-traffic, Sunday bike route along Reforma) takes riders well outside of the Ecobici zone for long enough to incur a penalty.

The red and white bikes are heavy and solid with thick tires and are well-suited to the often uneven streets in the city. They are generally clean and well-maintained, and have bells, lights, and baskets big enough for a purse or standard briefcase. The seats are adjustable.

There is a system for reporting bikes that need mechanical attention, and there is a grace period of two minutes immediately after checking a bike out to swap it for another without the five-minute wait period.

Ecobici Subscriptions

There are several Ecobici subscription options – temporary subscriptions range from one day to one week, and are intended for visitors to the city. The standard plan is for one year and is available only to residents of Mexico City.

Registration may be done in person at any of the locations listed below. Applicants for the yearly subscription have the option to register online and have the card delivered to their home within a week. Once the card is received it can be activated online at the Ecobici website.

Subscribers may affiliate their Ecobici account with their CDMX card, a magnetic rechargeable travel card used on the Metro, the Metrobús, and the Tren Ligero. The CDMX card is either activated at one of the customer service centers following subscription, or one is provided if the applicant does not hold one.

In order to sign up for the Ecobici program, applicants must be over the age of 18 and provide an official ID. Applicants for the yearly subscription must have a Mexican debit or credit card and proof of residency. Originals and copies of the ID and proof of residency are required. Visitors signing up for the temporary subscription must leave a significant deposit against the value of the bike.

Customer Service Centers

  • Rosas Moreno 152 B, Col. San Rafael
    Open: Monday to Friday 09:00-18:00, Saturday 10:00-14:00
  • Campeche 175, Col. Roma Sur
    Open: Monday to Friday 09:00-18:00, Saturday 10:00-14:00

Help Desks (“Modulos”)

  • In front of Reforma 222
    Open: Monday to Friday 10:00-12:00 and 13:00-18:00, Saturday and Sunday 10:00-16:00
  • At the corner of Reforma and Río Guadalquivir
    Open: Monday to Friday 10:00-12:00 and 13:00-18:00, Saturday and Sunday 10:00-16:00
  • On Insurgentes Sur between Montecito and Filadelphia
    Open: Monday to Friday 11:00-12:00 and 13:00-17:30

Temporary Kiosks

Temporary kiosks are set up in different locations across the Ecobici Zone. Locations are regularly published on the “Avisos” section of the Spanish version of the Ecobici website.