Amsterdam Utilities - Emergency and Service Numbers

Problems with your telephone, water, electricity or gas? Find the contact numbers for the main utility services in Amsterdam, Haarlem, Utrecht, Arnhem, Nijmegen, Lelystad and Almere...

Electricity & Gas: national 24-hour emergency number Tel: 0800 9009
Website
Telephone (KPN): 24-hour emergency number Tel: 0800 0407

Customer Service Contacts

Company Service Contact
Delta NV Customer Service
Open: Monday to Friday 08:00-20:00 and Saturday 09:00-13:00
Tel: 0800 5150
Website
Delta NV (Water) 24 hour emergency Tel: 0800 5160
Nuon Customer Service
Open: Monday to Friday 08:00-20:00
ServiceDesk (questions about servicing and maintenance)
Open: Monday to Friday 08:00-20:00
Tel: 0900 0808
Tel: 0800 2021 (freephone)
Website

 

 

 

Dong Energy Customer Service
Open: Monday to Friday 08:00-20:00
Tel: 088 044 8888
Website
Eneco Energy Customer Service
Open: Monday to Friday 08:00-18:00
Tel: 0900 0201
Website
Essent Customer Service
Open: Monday to Friday 08:00-20:00, Saturday 09:00-13:00
Tel: 0800 0330 / 0900 1550
Website
Green Choice
Tel: 010 478 2326
Website
Unie van Waterschappen (Union of Waterboards)
Tel: 070 351 9751
Website
select "mijn waterschnappen" for interactive map
Waternet (Water) Customer Service
Open: 08:00-18:00 daily
Tel: 0900 9394
Website

Water

The local Town Hall (Gemeentehuis) has contact information for the water company responsible for all properties in a municipality. Water boards (Waterschappen) are responsible for flood control, management of regional water resources (quantity and quality) and treatment of urban wastewater.

  • Amsterdam
    Postal Address
    : Postbus 94370, 1090 GJ Amsterdam
    Tel: 0900 9394 or 020 553 6396
    For contact information of Dutch water boards: Click here

Rubbish Removal and Recycling in Amsterdam

There are two systems for rubbish collection in Amsterdam. In some areas there is a weekly collection and residents must leave their rubbish out. In other areas there are underground depositories for residents to take their household waste. Larger items can be left out for the weekly collection.

Recycling bins are available across Amsterdam. Each bin has the recycling item clearly labelled on it.

Useful Words

  • Emergency (Storing)
  • Emergencies (Storingen)
  • Emergency number (Storingsnummer)