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Problems with your telephone, water or electricity or gas? See this page of contact numbers for fault reporting and customer service in The Hague, Rotterdam, Middelburg and surrounding areas...
Electricity & Gas: national 24-hour emergency number | Tel: 0800 9009 |
Telephone (KPN): 24-hour emergency number | Tel: 0800 0407 |
Customer Service Contacts
Company | Service | Contact |
---|---|---|
Delta NV |
Customer Service Open: Monday to Friday 08:00-20:00 and Saturday 09:00-13:00 |
Tel: 0800 5150 Website |
Delta NV (Water) | 24 hour emergency | Tel: 0800 5160 |
Endinet |
Customer Service Open: Monday to Friday from 08:00-17:00 |
Tel: 040 238 3850 Website |
Eneco Energie |
Customer Service Monday to Friday 08:00-18:00 |
Tel: 0900 0201 Website |
Essent Retail Energie B.V. | Customer Service Open: Monday to Friday 08:00-20:00, Saturday 09:00-13:00 |
Tel: 0900 1550 Website |
Unie van Waterschappen (Union of Waterboards) | Website: select "mijn waterschnappen" for interactive map | Tel: 070 351 9751 Website |
KPN (Telephone) | Mobile and Mobile Data Customer Service Home Internet, Phone and TV Customer Service Home Internet, Phone and TV Customer Service (Fibre Optic Plans) |
Tel: 0800 0105 Tel: 0800 0402 Tel: 0800 0404 Website |
Rubbish Removal and Recycling
The Hague has a comprehensive rubbish separation, recycling and removal system affecting household waste, paper, glass, garden cuttings and rubble, as well as clothing, shoes and oversize waste. The programme must be closely followed by residents:
- For full details (in English) on waste management: Click here
Questions and problems
The Municipal Contact Centre (Gemeentelijk ContactCentrum, gCC) is available to answer questions and attend to complaints or reports of problems.
- gCC
At: The Hague City Hall, Atrium
Open: Monday to Friday 09:00-16:00; Thursday 09:00-20:00
Tel: 14 070 (phonelines open Monday to Friday 08:00-18:00)
Tel from outside the Netherlands: +31 70 353 3000
Useful Words
- Emergency (Storing)
- Emergencies (Storingen)
- Emergency number (Storingsnummer)