Internet Providers

The Internet options available to you in Portugal...

Portugal has a good internet network Fibre Optic services are available in most areas. ADSL and satellite broadband connections are an alternative where fibre is not available. The main providers include:

Wifi hotspots are available in key places such as business centres, hotels, conference and congress centres, shopping centres, tourist attractions and airports allowing access online.

How to subscribe to the Internet in Portugal

Only residents can subscribe to an Internet service in Portugal. It is necessary to fill out a subscription form (Formulário de Adesão) and sign a contract.

The client is given a username and password.

Internet companies require all of the following documents:

  • Full Name (Nome de Titular)
  • Permanent/Temporary Address (Morada)
  • Tax Number (Numero de Contribuinte –NIF)
  • Proof of Residency from utility bills or Residency Card (Cartão de Residência/Comprovativo de Morada)
  • Passport or ID Card (Passaporte/Bilhete de Identidade)
  • Telephone contact (Contacto de Telefone)

How to cancel a contract

Internet service contracts may be cancelled by sending a letter or email to the company providing:

  • Full Name
  • User Name
  • ADSL telephone number
  • Tax Number
  • Address
  • Telephone contact

The service will usually be cancelled one month after notification

Independent Telecommunications Watchdog

  • ANACOM (Autoridade Nacional de Comunicações)
    At: Avenida José Malhoa 12, 1099-017 Lisbon
    Tel: 800 206 665