Emergency Numbers in Russia

Numbers for police, ambulance, fire and rescue services: who to call in an emergency…

All emergency numbers can be called free of charge from landlines, public telephones and mobile telephones. English is not usually spoken by these services, so the help of a Russian speaker may be required.

In 2012, the main five emergency services moved from having different telephone numbers to one common number, 112. The old numbers for fire (01), police (02), ambulance (03), gas (04) and anti-terror (05) are still active, but it is planned to phase all calls over to the new number.

The ministry responsible for coordinating all emergency services including those listed above, in addition to mountain rescue services and disaster centres, is the National Crisis Management Centre (Ministerstvo Chrezvichaynih Situatsii Rossii / ???????????? ???????????? ???????? ??????; MChS Rossii, ??? ??????), which has a helpline number for the headquarters in Moscow: (499) 449 9999.

Emergency Services Telephone Numbers

Service Telephone
National Emergency Telephone Number (24/7) 101
Sklifosovsky Institute of Emergency Care (main emergency hospital in Moscow with a private ambulance service) (495) 680 6722
Medical Emergencies (Ambulance, Skoraya pomoshch) 103
Police (Politsiya) 102
Moscow City Police (495) 200 9305
St Petersburg City Police (812) 579 9824
Fire (Pozharnoy Ohrany) 101
National Sea Rescue Service (Gosudarstvenaya Morskaya Spasatelnaya Sluzhba) 112
Emergency number (all agencies) 112
Gas leakages 104

Support and Helplines

Service Telephone
Crisis Hotline (24/7) (495) 205 0550
Drugs Helpline (495) 421 5555
HIV/AIDS Helpline (495) 366 6238
Child Abuse Helpline (495) 624 6001
Womens' Abuse Helpline (495) 282 8450
Suicide/Crisis Line
(495) 625 3101
Red Cross (499) 126 7571
Anti-Poison Centre (495) 628 1687 (Moscow)
(921) 757 3228 (St Petersburg)