Road Traffic Accidents in Singapore

Information on what to do in the event of a car crash in Singapore and how to report the accident to the police. Information includes details on how to proceed if there are no injuries and if people are hurt...

In the event of an accident, everyone involved must stop immediately and ascertain whether or not anyone is injured.

If no one is injured it is not necessary to inform the police, except in particular circumstances (See Reporting to the Police). Emergency services can be arranged by calling 999, or 995 for a non-emergency accident. The Singaporean government provides assistance on distinguishing between the two.

If a report is to be made to the police, it must be made within 24 hours. Regardless of the circumstances, a report to the insurer must be made within 24 hours, following the requirements of the Motor Claims Framework (MCF). This is required even for trivial accidents, and failure to comply could result in loss of no-claims bonus or declination of the claim.

Inform the insurance company as soon as possible, using their hotline and the GIA (General Insurance Association) Motor Accident Report form. This form can be provided by the insurer, which will determine liability and fault after its investigation into the accident. The insurer will also collaborate with the police on criminal proceedings.

An accident report can be amended by the person who made it. Obtain an addendum from the insurance company, and submit it to the GIA Record Management Centre.

  • GIA Records Management Centre (GIARMC)
    At: 138 Robinson Road, #07-09 The Corporate Office, Singapore 068906
    Tel: 6224 0010
    Fax: 6224 0030
    Open: 09:00-17:00 Monday to Friday

If no one is injured

  • Make sure the vehicles are not causing an obstruction
  • Drivers should exchange their personal details (names, NRIC/FIN, addresses, vehicle registration numbers, telephone numbers and insurer details) with the other parties involved. Anyone who refuses to do so at the scene may be committing an offence under the Road Traffic Act
  • Make a note of all the circumstances of the accident, particularly licence plate numbers
  • Photograph the scene of the accident and the damage to all vehicles, making sure to include licence plates in the photograph. In the case of multiple collisions, the driver should photograph only those in direct contact with their vehicle
  • Call your insurer's hotline for assistance, and use only tow trucks and repairers approved by your insurer

If someone is injured

  • Call 999 or 995 to report the accident
  • Help the injured person if possible, while waiting for the police to arrive
  • All uninjured people should remain at the scene
  • Make sure the vehicles are not causing an obstruction
  • Drivers should exchange their personal particulars (names, NRIC/FIN, addresses, vehicle registration numbers, telephone numbers and insurer details) with the other parties involved. Anyone who refuses to do so at the scene may be committing an offence under the Road Traffic Act
  • Make a note of all the circumstances of the accident, particularly licence plate numbers
  • Photograph the scene of the accident and the damage to all vehicles, making sure to include licence plates in the photograph. In the case of multiple collisions, photograph only those with direct contact
  • Call your insurer's hotline for assistance, and use only tow trucks and repairers approved by your insurer

Accidents in tunnels

  • If there are no injuries, drive out of the tunnel immediately and discuss details of the incident with other drivers at a safe location nearby
  • Switch on the hazard lights
  • If the vehicle is still movable, steer it to the far left of the road
  • Use an SOS telephone to call for help

Accidents on the expressway

  • Switch on the hazard lights
  • If the vehicle is still movable, move it to the hard shoulder
  • Place a red breakdown sign 60m behind the vehicle
  • Stay behind the guard rail. If this is not possible, stay downstream of the vehicle.

Reporting to the Police

Accidents only have to be reported to the police if:

  • An injury has occurred
  • Nobody was injured but the accident involved a government vehicle or damage to government property. Government vehicles include QX and MID plate vehicles, and all vehicles belonging to the Prime Minister's office, judiciary, and all government ministries (even those with non-QX and non-MID plates)
  • A foreign vehicle was involved. This includes a vehicle from another country such as Malaysia, or with number plate prefixes of USN or USG registered cars, or those owned by visiting forces present in Singapore or insured by a foreign insurance company (e.g. domiciled outside Singapore)
  • A pedestrian or cyclist was involved
  • It is a non-injury "hit-and-run" case

The police report must be made within 24 hours of the accident.

The report can be made at any police station, Neighbourhood Police Centre (NPC) or Neighbourhood Police Post (NPP).

A copy of the report will be issued free of charge to the person making the report. Any person directly involved in the accident may purchase a copy of the other party's accident report.

Further Information

Picture courtesy of orangesky3