Madrid Utilities – Emergency and Service Numbers

Problems with your telephone, water, electricity or gas? Find the contact numbers for the main utility services in the provinces of Madrid...

Canal de Isabel II (CYII) Emergencies Tel: 901 512 512
Customer Service Tel: 901 516 516
Open Monday to Friday from 08:30-20:00 Website
Endesa Central number Tel: 915 881 000
Iberdrola Customer Helpline (24 hours) Tel: 901 202 020
Offices throughout Madrid province, see website Website
Union Fenosa Supplies both gas and electricity Tel: 901 404 040
To find nearest office, see the website Website
Gas Natural Emergencies Tel: 900 750 750
Customer Service Tel: 900 760 760
Meter readings Tel: 900 770 770
Repsol YPF Emergencies and advice: Tel: 901 121 212
Customer Helpline Tel: 902 448 400
Repsol Butano Emergencies Tel: 901 121 212
Customer Helpline Tel: 901 100 100
Open Monday to Friday from 08:00-20:00 and Saturday 08:00-14:00
Information on Butane Gas (in English) Website

Postal Service

There is also the facility online to search for a local Post Office.

  • Comprehensive website in English with information on all postal services: Click here
    Customer Service
    : 902 197 197


For technical problems with mobile phones, it is recommended that customers contact their mobile phone supplier. A list of mobile/cellular phone service providers in Spain can be found on the Mobile Phones Guide.

For technical problems with landlines, contact the phone supplier. More information can be found on the Telephone Service Guide.

Madrid Emergencies

  • A list of emergency numbers in the Madrid province can be found in Paginas Blancas: Click here