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Information on the main telephone providers in Switzerland...
Swisscom is the national telephone supplier providing:
- Fixed landline telephones: Swisscom Fixed Network
- Mobile cellular telephones: Swisscom Mobile
- ISDN Internet service: Swisscom Internet (with various options for home and professional use)
- ADSL Internet service: Bluewin (in French and German)
Handy Swisscom Numbers | |
---|---|
Customer services | 0800 800 800 |
Customer services from abroad | +41 62 286 12 12 |
Speaking Clock/Telephone time | 161 |
Weather forecasts | 162 |
Traffic information | 163 |
Automatic wake-up service | 0900 77 + 4 digit wake up time |
Swisscom directory enquiries | 1811 |
Yellow & White Pages directory | Website |
International dial code in (do not dial the first 0) | 41 |
Getting Connected
Swisscom
A telephone line installation or connection can be ordered via:
- the Swisscom website: Click here
- at a Swisscom shop
- via the free service number, Tel: 0800 800 800
Swisscom will need a copy of a residence permit and a one-off payment for the line connection fee. Foreigners who do not have a C type permit will also have to pay a deposit.
A number will be allocated and the line will be connected within a few days.
- To request a line, Tel: 0800 800 800
- Register a change of address: Click here
- See the comprehensive Swisscom website (in English)
Other telephone providers
Fixed network lines are provided by Swisscom only. However, there are several telecom providers in Switzerland for making calls. When using a provider other than Swisscom, the provider will take care of formalities with Swisscom although the telephone number will remain the same even if the person opts for pre-selection with another provider.
With pre-selection a person can use the provider of their choice. The five-digit code can be centrally programmed by Swisscom. Subsequently, all calls will be directed via that chosen provider. Only one provider can be chosen.
Individual calls can be made with a provider by dialling the corresponding code (for example, 10755 for Alocall).