Emergency Telephone Numbers in Zürich, Basel, Bern, Lucerne and Zug

The numbers to call for fire, police, ambulance, drug help, poisons and emergency doctors and hospitals in Zurich and the surrounding regions...

Emergency numbers in Zurich are Numéros d'urgence in French and Notfallnummern in German

National Emergency Telephone Numbers
Police (Police, Polizei-Notruf) 117
Fire (Feu, Feuerwehr-Notruf) 118
Ambulance (Ambulance, Sanität-Notruf) 144
Poison emergency (Empoisonnements, Vergiftungsnotfall) 145
Rega Helicopter Rescue (Hélicoptèrs de sauvetage, Rettung mit Helikopter) 1414 
+41 333 333 333
Mountain Rescue 1415
On-duty doctors, dentists, vets and pharmacies (24/7) 111
Weather forecast 162
Traffic information and road/driving conditions 163
Car breakdown service 140
Avalanche Bulletin 187

European SOS 112

The number 112 can be dialled to reach emergency services - medical, fire and police - from anywhere in Europe. This Pan-European emergency number 112 can be called from any telephone (landline, pay phone or mobile cellular phone). Calls are free. It can be used for any life-threatening situation, including:

  • Serious medical problems (accident, unconscious person, severe injuries, chest pain, seizure)
  • Any type of fire (house, car)
  • Life-threatening situations (crimes)
  • SOS 112 website
  • Information on the 112 number from the European Commission website

Local Emergency Numbers

Crisis and Helplines in Zürich
Infodrog Tel: 031 376 04 01
HIV/AIDS support (Zürcher Aids-Hilfe) Tel: 044 455 59 00
Samaritans (Die Dargebotene Hand) Tel: 143
Child/Youth Help (Telefonhilfe für Kinder und Jugendliche) Tel: 147
Zürich Emergencies
SOS Doctors (emergency visits at home) Tel: 044 260 44 44
Accident and Emergency Tel: 044 255 11 11
On Duty Pharmacies (Notfallapotheken) Tel: 0900 55 35 55
Dental Emergencies (SOS Zahnaertze) Tel: 044 262 11 11
Veterinarian Emergencies (Tieraerztlicher Nottfalldienst) Tel: 044 635 81 14
Poison Emergency Centre
At
: Freiestrasse 16, 8030 Zürich
Tel: 044 251 51 51
Hospitals
Spital Zimmerberg Tel: 044 728 11 11
Spital Mannedorf Tel: 044 922 22 11
UniversitätsSpital Zürich
At
: Ramistrasse 100, 8091 Zürich
Tel: 044 255 11 11
Stadtspital Waid
At
: Tièchestrasse 99, 8037 Zürich
Tel: 044 366 22 11
Stadtspital Triemli
At
: Birmensdorferstrasse 497, 8063 Zürich
Tel: 044 466 11 11
  • For a list of other emergencies services in Zürich: Click here
Basel Emergencies
Emergency Doctors and Pharmacies Tel: 061 261 15 15
Veterinarian Emergency Number Tel: 061 311 50 66
Hospital Emergency Services
Universitätsspital Basel
At
: Spitalstrasse 21/Petersgraben 4, 4031 Basel
Tel: 061 265 25 25
Bethesda Spital
At
: Gellertstrasse 144, 4020 Basel
Tel: 061 315 21 21
St Claraspital
At
: Kleinriehenstrasse 30, 4058 Basel
Tel: 061 685 85 85
Felix Platter-Spital
At
: Burgfelderstrasse 10, 4012 Basel
Tel: 061 326 41 41
Kinderklinik (Children's Hospital)
At: beider Basel, 4005 Basel
Tel: 061 685 65 65
Klinik Sonnenhalde (Psychiatric Hospital)
At
: Gänshaldenweg 28, 4125 Riehen
Tel: 061 645 46 46
  • For a list of useful telephone numbers in Basel: Click here
Berne Emergencies
Emergency Doctors, Dentists Berne (Notfallarzt Bern) Tel: 0900 57 67 47
Medical Emergencies
At
: Bubenbergplatz 10, 3011 Berne
Tel: 031 326 20 00
Medical Emergencies (Sanitätsnotrufzentrale) Tel: 031 634 84 44
Berne Police
At
: Waisenhausplatz 32, Berne
Tel: 031 321 21 21
On-duty pharmacy information Tel: 0900 98 99 00
Bahnhof Apotheke
Open daily from 06:30-22:00
Tel: 031 329 25 25
Children's helpline (Kinosch) 7 to 13 years old Tel: 031 381 77 81
Teenagers helpline (NAG) 14 to 20 years old Tel: 031 351 79 89
Frauenklinik Inselspital (Women's Clinic)
At: Effingerstrasse 102, 3010 Berne
Tel: 031 632 10 10
Emergency Chiropractor
Daily from 08:00-20:00
Tel: 079 292 22 22
Emergency Veterinarian City of Berne Tel: 0900 58 70 20
Emergency Veterinarian Berne Suburbs Tel: 0900 00 25 25
Animal Ambulance Tel: 079 706 09 47
Dental Emergencies Tel: 031 381 56 55
Berne University Hospital (Insel Spital) Tel: 031 632 21 11
  • For a list of useful telephone numbers in Berne: Click here

Lucerne Emergencies
Medical Emergencies Tel: 041 211 14 14
Pharmacy Emergency Service Tel: 041 211 33 33
Children's Medical Emergencies Tel: 041 205 31 66
Lucerne Cantonal Hospital
At
: Spitalstrasse, 6004 Lucerne
Tel: 041 205 11 11
Ophthalmic Emergency Service Tel: 041 210 53 73
Lucerne Police Station Tel: 041 208 77 11
Ambulance Tel: 041 205 11 44
  • For a list of useful telephone numbers in Lucerne: Click here
Zug Medical Emergencies
Medical Emergencies Tel: 041 211 14 14
Dental Emergencies Tel: 0844 22 40 44
Emergency Pharmacy (Apotheke)
At: Bahnhofplatz, Zug
Tel:  041 720 10 00
Emergency Psychiatric Service
At
: Rathausstrasse 1, Baar
Tel: 041 723 66 00 or 
Tel: 041 211 14 14
Zug Cantonal Hospital (Zuger Kantonsspital)
At: Landhausstrasse 11, 6340 Baar
Tel: 041 399 11 11
Veterinary Emergencies: The veterinary offices have an after-hours recording with details of on-duty vets
  • For a list of useful telephone numbers in Zug: Click here