Utility Services in Switzerland

Problems with your water or electricity or gas? See this page of contact numbers for fault reporting and customer service...

Utility services in Switzerland are managed at a cantonal level, with one organisation in each area supplying all the utility services - electricity, gas and water. This organisation is the Städtische werke-elektrizität, gas und wasse, or Centrale services techniques: électricité, gaz et eau.

Electricity, Gas and Water Suppliers

Geneva, Vaud, Neuchâtel and Jura

Geneva Canton: Central Services (electricity, gas, water)
SIG 
Postal Address
: Service Clients SIG, Case postale 2777, 1211 Genève 2
Website
Customer service Tel: 0844 800 808
Emergencies (gas) Tel: +41 (0)22 420 88 11
Neuchâtel Canton: Central Services (electricity, gas, water)
Viteos  
At
: 4 Quai Max-Petitpierre, 2001 Neuchâtel 1, CP 3206
Tel: +41 (0)32 886 00 00
Fax: +41 (0)32 886 00 39
Website
Emergencies Tel: +41 (0)32 886 00 00
Vaud Canton: Central Services (electricity, gas, water)
Romande Energie 
At
: 53 rue de Lausanne, 1110 Morges
Tel: 0848 802 900
Website
Emergencies Tel: 0848 802 555
Emergencies: Communes of Chavannes-près-Renens, Crissier, Ecublens et Renens Tel: +41 (0)21 631 51 11
Services Industriels de Nyon
At
: Route de Champ Colin 6, 1260 Nyon
Tel: +41 (0)22 363 85 00
Emergencies (out of office hours) Tel: +41 (0)22 361 16 21
Société électrique intercommunale de la Côte (SEIC)
At: Route des Avouillons 2, 1196 Gland
Tel: +41 (0)22 364 31 31
Website
Jura Canton: Central Services (electricity, gas, water)
Energie du Jura SA
At
: Rue des Moulins 2, 2800 Delémont
Tel: +41 (0)32 420 53 90
Website

Zürich, Basel, Berne, Lucerne and Zug

Supplier Contact
EKZ Elektrizitaetswerke Kanton Zürich
At
: Dreikönigstrasse 18, 8002 Zürich
Tel: 058 359 51 11
email
Website
Industrielle Werke Basel
At
: Margarethenstrasse 40, 4002 Basel
Tel: 061 275 51 11
Fax: 061 275 51 80
email
Website
Energie Wasser Bern
At
: Monbijoustrasse 11, Postfach, 3001 Berne
Tel: 031 321 31 11
Fax: 031 321 34 95
Website
Energie Wasser Luzern  
At
: Industriestrasse 6, 6002 Lucerne

Tel: 0800 395 395
Website

WWZ Energi AG
At
: Chollerstrasse 24, Postfach, 6301 Zug
Tel: 041 748 45 45
Fax
: 041 748 47 47
email
Website

Other electricity, gas and water offices in Zürich Canton

Supplier Contact
EKZ Limmattal
At
: Ueberlandstrasse 2, Postfach 258, 8953 Dietikon
Tel: 058 359 21 11
Fax: 058 359 24 10
email
EKZ Oberland
At
: Stationsstrasse 15, Postfach 781, 8623 Wetzikon 3
Tel: 058 359 71 11
Fax: 058 359 71 00
email
EKZ Sihl
At
: Schönenbergstrasse 33, Postfach, 8820 Wädenswil
Tel: 058 359 61 11
Fax: 058 359 61 00
email
EKZ Weinland
At
: Deisrütistrasse 12, Ober-Ohringen, Postfach 382, 8472 Seuzach
Tel: 058 359 41 11
Fax: 058 359 41 00
email