Getting Online: Internet in Taiwan

Find about the Internet options available to you in your home in Taiwan...

Taiwan has a range of Internet options: ADSL, fibre optic, TV cable and Wi-Fi. When applying for Internet services, most companies require both a passport and an Alien Resident Card; some may also require an ROC citizen as a guarantor.

There are a number of companies offering Internet services in Taiwan.

Chunghwa Telecom offers both personal and business Internet services, with ADSL and fibre optic Internet connections. There is an initial set-up charge as well as a monthly fee which depends on the speed of the service chosen. Special payment plans are available for low-income families. Connection can be arranged by visiting a local branch of the company.

Taiwan Mobile provides customers with broadband Internet services via both cable and ADSL. They also offer both cable and digital cable television products. To purchase Internet or television services, go to one of their retail outlets.

So-net (in Chinese) offers Internet services in Taiwan. They offer both dial-up and ADSL services. Their online customer care centre, which is available in English, allows users to activate and manage their account.

Internet for Tourists and Visitors

Visitors to Taiwan can connect to Internet free of charge through the iTaiwan WiFI hotspots.Therea are over 4,400 hotspots in Taiwan, which can be found in government offices, major transport hubs, tourist spots and many other areas.

In order to use the service, an iTaiwan account must be set up. This can be done at any Taiwan Tourism Bureau service counter. A passport is required.