Gas in Turkey
Find out how to get connected to Turkish gas suppliers...
Mains gas is not available everywhere in Turkey. However, residents of major cities such as Istanbul and Ankara, can benefit from mains gas. In other towns, gas is available in the form of bottled gas, which is supplied by local distributors and delivered direct to the home. The gas market is regulated by the Energy Market Regulatory Authority (Enerji Piyasasý Düzenleme Kurumu - EPDK).
Gas supply is delivered mainly by state-owned agencies. Some of the main gas suppliers in Turkey are:
- Istanbul Gaz Dağıtım (IGDAŞ)
Tel: 0212 499 11 11
Gas emergency, Tel: 187
To find a local office: Click here - Başkent Doğalgaz Dağıtım (BAŞKENTGAZ) - Ankara
Tel: 0312 231 71 80
Gas emergency, Tel: 187
To find a local office: Click here - İzmir Doğalgaz Dağıtım (IZMIRGAZ)
Customer Service, Tel: 444 33 35
To connect to the mains gas supply, customers must go in person to the local gas distribution office and fill in a subscription form:
The following need to be provided:
- Rental agreement or Building Use Authorisation Document
- Proof of identity
- Previous installation number (found on the gas meter)
- Utility bill
- Security deposit (refunded when moving out of the property)
- Fee (non-refundable)
When subscribing to a new account, check with the gas company that there are no outstanding bills from the previous tenant or owner and arrange for a meter reading as soon as possible.
In new properties, when connecting to the mains gas for the first time a Gas Compliance Certificate (Doğalgaz Uygunluk Belgesi) is required before the property can be connected. An authorised engineer must inspect the property and the installation before this can be given. Gas distribution offices can provide more information and contact details of authorised engineers.
Disconnection of the gas supply is done in person at the gas distribution office. Provide the customer number and the latest meter reading as soon as the moving date is known. It is also possible to suspend gas contracts; for example, for second homeowners if the residence is to be left empty. Fill out the appropriate application form at the local office.
Bills
Bills are sent monthly, quarterly or every six months depending on the supplier's choice and based on actual consumption. Bills can be paid by direct debit, at the gas distribution office or at some banks.