Istanbul Utilities - Emergency Numbers

Problems with your telephone, water, electricity or gas? Find the contact numbers for the main utility services in Istanbul...

Electricity is distributed by the Turkey Electricity Distribution Corporation (Türkiye Elektrik Dağıtım - TEDAŞ) and its subsidiaries.

There are two companies that manage the electricity supply in Istanbul. The departments are open Monday to Friday from 09:00-18:00.

Electricity
Anadolu Yakası Elektrik Dağıtım (AYEDAŞ) - Asian Side of Istanbul Tel: 186 (emergencies)
Tel: 444 6 186 (customer service)
Website
Boğaziçi Elektrik Dağıtım (BEDAŞ) - European Side of Istanbul Tel: 186 (emergencies)
Tel: 0212 361 86 00
Website
Gas
Istanbul Gaz Dağıtım (IGDAŞ) Tel: 187 (emergencies)
Tel: 0212 499 11 11 (customer service)
Website
Water
Istanbul Water and Sewage Administration (Istanbul Su ve Kanalizasyon İdaresi - İSKİ) Tel: 185 (emergencies)
Telephone
Türk Telecom - To report a faulty line/malfunction Tel: 121 or 444 1 444
Website