Consular Services for Foreign Residents of Vietnam

Information on the services and assistance available, including the replacement of lost or stolen passports, for expats from the UK, US, Australia, New Zealand and Canada, from their embassies and consulates in Vietnam...

UK Citizens

The British Embassy in Vietnam is located in Hanoi and the consulate general is located in Ho Chi Minh City. Its consular services provide assistance and support to British nationals living in the country.

  • United Kingdom Embassy in Hanoi
    At
    : 4th Floor, Central Building, 31 Hai Ba Trung, Hanoi
    Tel
    : (04) 39360500
    Fax: (04) 39360561
    email
    / consular enquiries email
    Open
    : Monday to Thursday 08:30-12:30 and 13:30-16:45; Friday 08:30-12:30 and 13:00-15:00

The following services are provided by the British Embassy in Hanoi:

  • Travel advice for Vietnam, including information on natural disasters, staying healthy and general safety
  • Advice and assistance for people in difficulty, whether it is a lost passport, money problems or for those who are victims of a crime
  • Legalising documents

US Citizens

The United States maintains an Embassy in Hanoi and provides consular services in Ho Chi Minh City.

  • US Embassy in Hanoi
    At: 7 Lang Ha Street, Hanoi
    Tel
    : (04) 38505000
    Fax: (04) 38505010
    email

    Open
    : Monday to Thursday 08:30-11:30 and 13:00-15:30
  • United States Citizen Services, Consular Section
    At
    : Rose Garden Building, Second Floor, 170 Ngoc Khanh Street, Hanoi
    Mailing Address: 7 Lang Ha Street, Hanoi
    Tel
    : (04) 38505000
    email

    Open
    : By appointment
  • US Consulate General in Ho Chi Minh City
    At: 4 Le Duan Blvd., District 1, Ho Chi Minh City
    Tel: (08) 35204200
    Fax: (08) 35204244
    email

The embassy provides the following services for US citizens in Vietnam:

  • Assistance with Social Security and Veterans' benefits. For information: Click here
  • Tax information for US citizens living overseas
  • A guide to voting in US elections from Vietnam
  • Notarial services
  • Passport services. For information on getting or renewing a US passport while in Vietnam: Click here
  • List of local doctors, lawyers and translation services: Click here
  • Information about how to report a birth in Vietnam: Click here

Australian Citizens

Australian citizens can access consular services while in Vietnam at the Australian Embassy in Hanoi and at the Consulate-General in Ho Chi Minh City.

Services provided by the Embassy for Australian citizens include:

  • Travel advice within Vietnam
  • Assistance in the event of an emergency
  • A list of local lawyers in Vietnam
  • Tax information
  • Notarial services
  • A guide to living in Vietnam including information about driving and driving licences
  • A guide to international driving permits

New Zealand Citizens

There is a New Zealand Embassy in Hanoi and a Consulate-General in Ho Chi Minh City.

  • New Zealand Embassy in Hanoi
    At: Level 5, 63 Ly Thai To Street, Hoan Kiem District, Hanoi
    Tel
    : (04) 38241481
    Fax: (04) 38241480
    email

    Open
    : Monday to Friday 08:30-12:00 and 13:00-17:00

The New Zealand embassy and consulate provides help and assistance to New Zealand citizens living and working in Vietnam, including emergency assistance and advice in the case of arrests, hospitalisation or if passports are lost or stolen.

The New Zealand Embassy also provides information on the following:

Canadian Citizens

Canadian citizens have access to an embassy in Hanoi and consular services in Ho Chi Minh City.

  • Embassy of Canada in Hanoi
    At
    : 31 Hung Vuong, Hanoi
    Tel
    : (04) 37345000 / (04) 83235500
    Fax: (04) 37345049
    email

    Open
    : Monday to Thursday 08:00-12:00 and 13:00-17:00; Friday 08:00-13:30

Services offered by the embassy for Canadian citizens include:

  • Advice and help in an emergency, for example in the case of ill health, a missing person or a natural disaster. For more information about emergency services: Click here
  • Dealing with a lost or stolen passport and passport applications. For more information on passport services: Click here
  • Visa services. For more information about visa services: Click here
  • Advice on voting while living abroad. For details: Click here