Full range of Data Center and Business Services in English. Advanced Remote Hands (H&E); Installation and Maintenance of Routers, Switches, Servers, and WDMs; Custom Fiber Cabling and Testing; Collocation Data Center Space in La Defense.
Remote Hands Services (H&E)
Telepath offers H&E or Remote Hands support for all hardware platforms. Our highly trained bilingual technicians work night and day to provide the highest possible level of service.
- Hardware Replacement and troubleshooting, HDs, RAM, Optics, modules.
- Connectivity troubleshooting, light level readings, optic cleaning
- Network Infrastructure Installation or Expansion
- Installing/Deconstructing servers and telecom equipment, racking & cabling
- DWDM installations and support
- Data Redundancy Maintenance, Tape Rotations
- 24/7/4hr SLA available (within the service area)
Advanced Remote Hands
Our Technicians are ready to go to the next level of H&E services.
- OS recovery via imaging solutions proprietary or otherwise
- OS installation from scratch
- OS patching and troubleshooting
- Driver updates and troubleshooting
- RAID array reconstruction
- Advanced Storage Systems NAS, SAN, NetApp
- Switch Configuration and Management (trunking, stacking)
- Router Configuration and Management
We provide IT consulting services for Microsoft based office solutions, networking, Wifi, VPN, system administration, storage solutions, sales, maintenance, troubleshooting, and a variety of hosted solutions.
Our fiber team works closely with Data Centers to provide your company or your client with personalized services from short cross-connects and intra-rack patching to extensive, custom infrasucture installations with all the specific needs of your project accounted for.
- Custom fiber cabling to measure
- Patch panel terminations
- Cable management systems
- OTDR testing
- DF services available