Can anyone help us. Out of the blue we received a letter from a French insurance company saying that we had been involved in an accident in a city we have never visited - in a car we have never owned or registered. We have now received four letters, and have replied to all of them saying that we have a second home in France, but have never been involved in an accident, never been to the city mentioned, never owned a French registered car. The correspondence is just going back and forth and they are taking no notice of anything we say - what do you recommend we do?