I have had a Super U loyalty card for 12 months and I just wondered if someone could tell me how do I redeem the points that I have amassed? I know how they work at Carrefour and Le Clerc.
You change them for items in their catalogue i.e. Kitchen, garden, electrical goods, toys etc. The items are displayed in a book on their Customer Servic desk but last week in my local store in Chabanais they had small paper catalogues for customers to take away. I've had a hoover, George Foreman grill and a camera and the goods are of good quality. Your current points are always shown on the bottom of your bills.
I don't have a Leclerc card but my friend does and I've heard her say she needs to use her points up or she will lose them.
I have accrued 75 euros on my fidelity card. I went to the super market without my wallet. I thought no problem i will use my fidelity card ( small card attached to my car keys).When i tried to use the card i was told i only have 10 euros yet my last receipt shows 75 euros. Has anybody any idea where i am going wrong.Incidently Super U,s computer is saying i only have 10 euros yet the cashiers receipt says 75 euros . Any time limit on these cards that i am not aware of
Many thanks for any help
Dunno about the others, but Carrefour Market gives you a 4 number code, which you enter in the card reader (even if not using a card) and it knocks off the credit from your current purchase, or, in the last case, just cancelled it out. Pleasant surprise.
At leclerc you never lose your points but the money on your card has to be used by december 31st or that disappears
I tried to register my super u card online and it kept telling me my date of birth was incorrect!!!!! not sure what happened there. Anyway, my French is awful so how do I get this sorted? Thanks.
You can use the points at the checkout for immediate money off your shopping bill as well
Carrefour requires you to register an account online on their customer service web site. You then get a code which can be used to cash in your money at the till. It runs out at the end of each calendar year. Super U or U Express etc can be exchanged at the till for cash. Intermarche is similar to these but in my experience you get more money at Intermarche than the others.