Slow internet speed26 Replies
For some time, we've had a slow broadband internet speed so we contacted the English Speaking Service of Orange and they told us that we had 'Dynamic Line Management' filter on our line. The man explained that this is a system whereby it slows the speed but keeps the connection on an unstable line. He confirmed that our line was in good order and took the filter off and hey presto, we got really good speeds, in fact it was 3 times faster than we've ever had before. However, the speed is going down each day and is getting slower and slower. On checking the internet regarding DLM is appears that it is an automatic system and 'rights' itself when the line is more stable. Has anyone had any experience of this or can offer any useful help and advice before I contact Orange again. Many thanks.